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iPad Pro 2020 Unusual Scratch LEFT side

I got my sealed iPad Pro 2020 last September, no physical issues. I bought protection sticker also for its side body, however, upon removing one side, I noticed an unusual scratch on the LEFT side. No damage on the protection. I am beyond sure and confident to say that I have not used this outside the Magic Keyboard. The LEFT side is the side being protected by the Magic Keyboard Type C Bar.

iPad Pro, iPadOS 14

Posted on Nov 8, 2020 6:24 PM

Reply
1 reply

Nov 15, 2020 9:49 AM in response to DJButed

DJButed.


Thanks for reaching out to Apple Support Communities. We understand that you have some concerns about a scratch on the left side of your iPad. We will be glad to assist.


Please see the information below from the following resource:


Apple One (1) Year Limited Warranty 


"WHAT IS NOT COVERED BY THIS WARRANTY?


This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship;"


Cheers.

iPad Pro 2020 Unusual Scratch LEFT side

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