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Facebook Live/iOS 14 does not recognize Rode I-XLR

Been using iPhone XR to livestream Church service to Facebook Live using Rode I-XLR

connected to pro microphone. Has been working flawlessly since July. This past weekend (November 7), the audio was from iPhone internal microphones and NOT I-xlr that was plugged into phone. No settings were changed. Only thing I can figure is that it’s iOS 14 and Facebook. Did Apple just make the Rode I-XLR obsolete? Are Apple and Facebook having compatibility issues? Any fixes? Help. Thank you.

iPhone XR, iOS 14

Posted on Nov 9, 2020 10:26 AM

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Posted on Nov 11, 2020 10:09 PM

I, too, am having this problem! Been using RODE Wireless Go mic for Facebook Live with no problems until Nov 10! Hadn’t changed any settings... so frustrating! Mic works with Camera app so it’s not a mic issue.

Please help

61 replies

Jan 21, 2021 6:31 AM in response to PolkaMan

I have this same problem using an iPhone 12 Pro Max. My wife isn't having the issue and is using the same phone. We use a powered XLR microphone using the Lightning connector and a trrs to trs connector with 3.5mm input. I had intermittent issues where I had to plugin prior to starting the Facebook live video and then I had to wait until after starting the Facebook live video. I have tried all the troubleshooting tips and videos that I could find and even compared my settings with my wife's phone.


I just purchased a Samsung Galaxy S21UltraG5 and am awaiting delivery. If anyone comes up with anything on the iPhone 12 Pro Max connection, let me know. Thank you.

Jan 22, 2021 2:24 PM in response to PolkaMan

Greetings Friends,

If there is any good news for me today, it is knowing I am not alone in accessing Facebook Live with my IOS device (iPad) and brand new iPhone. This issue of being able to access Facebook Live with my IOS device and an audio mixer has been froth with difficulty. I've tried three different audio mixers with the same disappointment. The audio coming from the mixer won't be broadcast in the Facebook Live session.

I've gotten the right cables. I've gotten brand new Apple cables. I've tried an old Scarlet 2i2. I've tried a Mackie ProFX12v2. I've just tried a brand new Steinberg UR22-C. Using all the right cables. Using all the protocol, I can't get either of them to work. However, Facebook Live will only broadcast the audio from the microphone built into the iPhone and the iPad.

So, seeing that you folks are having the same problem is the only comfort I am getting out of this. I am not alone.

I have emailed Facebook and sent a call for help.

Please don't walk away from this page if you get a solution. I want a solution. Please share solution if you get one from Apple or Facebook.

I have no problem going on Facebook Live with my desktop Windows 10. The audio mixers work fine.

Jan 24, 2021 9:49 AM in response to SeaChanteysinger

I've been having the same issue and someone in another thread suggested using the PRISM Live app to stream through FB and/or YouTube and others. I downloaded the app on my iPhone XS Max, connected to FB through the app and launched a FB live session. I started the session through PRISM Live, then connected the external mic to the iPhone and PRISM immediately recognized the external mic. It worked!! PRISM Live is free and quite frankly - after so many failed attempts going through FaceJerk directly - I'm going to continue to use PRISM. If this works for you too - please share with others. This has been SOOOO frustrating.

Jan 30, 2021 7:34 AM in response to 40MrWizzard

I’m having the same problem after updating to IOS 14.3. Face Book Live will no longer recognize an external microphone or line-in from a sound board. Even if you plug in the external microphone after starting fb live. I reported the problem to Facebook and heard nothing. Anyone have a a work around or fix to this problem? Will it work on an android or laptop?


Jan 31, 2021 12:33 AM in response to KoalaBear1

I just updated to IOS 14.4 and with the latest version of the Facebook app my external microphone is working again, You still have to plug in the external microphone after you start Facebook Live, but at least it is working again !


I have and iPhone 7 with only lightning connector so you need the lightning to headphone adapter along with the TRS to TRRS adapter cable.



Jan 31, 2021 11:06 AM in response to 40MrWizzard

I have tried wired and wireless mics with Facebook live and nothing works. Sometimes clicks but that is about it. Both types of mics work flawlessly using video recorder on iphone or plugged into a video camera. It's all a Facebook Live problem and I wish they would fix it. Everyone should post a complaint to Facebook and ask when they will fix this.

Facebook Live/iOS 14 does not recognize Rode I-XLR

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