MacBook Air 2017 crashes constantly

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MnL-T Author

Level 1

8 points

MacBook Air 2017 crashes constantly

Here the error details:

crash report

MacBook Air 13″, macOS 10.13

Posted on Nov 10, 2020 2:55 AM

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Answer 1

Nov 10, 2020 4:31 AM in response to MnL-T

When you say crash, does the MacBook shuts off automatically?

did you do anything like add a program or use multi apps and then suffered those crashes?

i would run a disk first aid in "disk utility" that usually clears up any problems.

and try to stay within the  eco-system by using their apps and software until the MacBook air runs smoothly again.

safe mode is another method to pin-point any error as well.

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Answer 2

MnL-T Author

Level 1

8 points

Nov 13, 2020 8:48 AM in response to snowleapard2020

No, it freezes first, for a few seconds and then the screen turns to black, but with a subtle dim light like coming from the edges of the screen.

I did 9 months ago add an extra HD inside of it, and in fact I had lots of problems due to this, because I upgraded to Catalina and had issues (can't remember well). The external HD is a 480GB Solid State PCI-Express Drive.

I will try that. Thank you for the tips. :-)

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Answer 3

MnL-T Author

Level 1

8 points

Nov 13, 2020 8:49 AM in response to MnL-T

Sorry, I didn't add a HD, I substituted the one I had for a larger one.

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MacBook Air 2017 crashes constantly

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