iPhone 12 Pro camera not focusing properly

My iPhone 12 Pro's camera is not focusing properly. It doesn't focus when it is around 8-10 cm away from the object for a close up shot. I will need to move it further away to focus then go back in for the shot.

iPhone 12 Pro, iOS 14

Posted on Nov 10, 2020 3:18 AM

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Posted on May 19, 2021 12:04 PM

Well, I had a nice visit at the Apple Genius Bar today. My iPhone 12 Pro Max’s camera could not focus on fine print at close range - like it had no macro field of focus at all. My Apple Genius ran a diagnostic on my iPhone & that came back with a recommendation to do a FORCE RESTART of the iPhone:

Press & release the volume up button, then press & release the volume down button, then press & hold the power button until the apple logo appears.

Like magic, my iPhone now focuses in closeup macro mode perfectly.



174 replies

Nov 19, 2020 3:41 PM in response to TonyCollinet

I tested it side by side with an iPhone 8 and a Samsung galaxy s10, the 12 pro was the only one of the 3 phones not focusing at such close range. Seems strange that a 2017 iPhone 8 would give a better focus than a $1000 2020 iPhone 12 pro tooting the best camera. If that is the case I’ll have to return this phone and stick to something that can handle the job such as a Samsung galaxy. I highly doubt that this is as close as I can get though because I’ve seen videos of people testing the focus with the iPhone 11 Pro and the 12 pro is definitely blurry and out of focus. Ive even see where someone said it’s a glitch in the software of SOME iPhone 12 pros and 12 pro max. Some people have gotten it to focus with multiple taps on the screen. See photo

Nov 25, 2020 8:04 AM in response to RedMolly250

I reported this issue to Apple as well. After two days of resetting my phone and discussion, they ended up saying this:


"The iPhone's 12 camera has a larger camera sensor and optics so the macro focus distance (MFD, or minimum focus distance). So due the quality of the camera sometimes could not focus up close , however Apple is working hard to find the  best resolution in order to fix that issue."


I've found an intermittent solution is using the 2.5 telephoto for macro photos. It's not perfect as, but until there's a software update or something it works. :/

Nov 25, 2020 9:11 AM in response to heatherstum

Do you have the Max?


If you are closer than about 11” from the subject, and you hit the “2.5x Tele” button, the software is fooling you into thinking you are using the telephoto lens, but it’s not. It is using the 1x lens with a ton of artificial digital zoom. So the viewfinder image seems better but it’s an illusion. It may seem like a fix, but the resolution, detail and image quality remains poor compared to literally any other modern iPhone sold at any price. That’s a very bad trade off for many and it wasn’t made clear. It also cripples the native Magnifier app, which depends on this capability, so they should have removed the Magnifier.


At 11” or more, you can use the real telephoto lens. It can focus at ~11” or more, but not any less. But if you use it, the 2.5x zoom you get is entirely negated by the fact you have had to pull back so far, and since it is a lower quality lens overall, the results end up worse !

Dec 3, 2020 11:39 AM in response to _AstroCat_

Just to keep the facts clear, NOT unique to both pro models. There was a totally separate software issue relating to focus, which was fixed in ios 14.2


The iPhone 12 , 12 mini, and 12 Pro can all take macro photos at the usual ~3 inch range. If you buy any of those models and you are on 14.2 or higher, you have no issue and should stop reading this thread!


The Pro Max and ONLY the Pro Max has a hardware limitation that increases min focus distance to around 5”, thus it is very significantly less capable at macro photography. this is a design compromise Apple made when introducing the larger sensor, and sensorshift stabilization, found in the pro max.


While many of us feel that Apple made a huge mistake here, it is a design choice they made and so from their perspective, there is nothing to fix. so there will be no update/fix!! if you can’t live with it ,return it. A lot of people are doing so, myself included.

Dec 12, 2020 2:17 PM in response to jake11

Hi there!!!


sad sad sad.... bought my 12 pm 4 days ago. Found this problem with focus, googled and now im here. Id be happy to return it, but i cant. Dealer in my country says ( following EU customer statement), that i can return only unused phone within 14 days. If sim is activated, phone is activated, screen stickers are off , so they state its been used. But its only 4 days past!

i dont want it :((((( what can i do?! What would you do?

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iPhone 12 Pro camera not focusing properly

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