iPhone 12 Pro camera not focusing properly

My iPhone 12 Pro's camera is not focusing properly. It doesn't focus when it is around 8-10 cm away from the object for a close up shot. I will need to move it further away to focus then go back in for the shot.

iPhone 12 Pro, iOS 14

Posted on Nov 10, 2020 3:18 AM

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Posted on May 19, 2021 12:04 PM

Well, I had a nice visit at the Apple Genius Bar today. My iPhone 12 Pro Max’s camera could not focus on fine print at close range - like it had no macro field of focus at all. My Apple Genius ran a diagnostic on my iPhone & that came back with a recommendation to do a FORCE RESTART of the iPhone:

Press & release the volume up button, then press & release the volume down button, then press & hold the power button until the apple logo appears.

Like magic, my iPhone now focuses in closeup macro mode perfectly.



174 replies

Dec 17, 2020 11:51 PM in response to iToddC

You put a finger on lidar, then on 2.5x cam. - and..... mirackle doesnt happen :( , nothing happens. When covering 2.5cam, -the same view, only digitaly zoomed from x1 cam. Same 13-14cm minimal focusing distance. What for then x2.5? Looks like lies...

apple, i want my money back! Very very dissapointed! Total downgrade! I even would be happy to change my max to 11 max. But i cant, as phone , and sim

are activated. No any word in presentation from apple about this “ new f@ lenses upgrade”. No sorries, no worries..

Dec 25, 2020 10:18 AM in response to Raybradley76

Also have the same issue on my 12 pro max. When I chatted apple CS they said that it is because of the new larger sensor of pro max. They advice to used 2.5x instead if u want to take a closer shot. I came from xs max and i dont have any problem with it except ofcourse no night mode and ultrawide but still the camera is good no complaints. But 12 pro max is disappointed.

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iPhone 12 Pro camera not focusing properly

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