Does the iphone 12 scratch easily?

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Posts are only removed by moderators for violating the Terms of Use for Apple Support Communities, which you agreed to follow when creating a login here.

So actual evidence that runs counter to your preconceived notions is then bogus?

If so, feel free to ignore it and others can choose to inform themselves or not.

Feel free to choose a phone from a competitor instead, which articles and message boards for those devices indicate, will scratch just as easily.

If you have a premium phone from say Samsung you know it comes with a screen protector preinstalled from the factory.

I'd rather choose my own and not have to pay for one I won't use.

If you're going to let personal experience override actual impartial data, I don't know what to say, so I wish you the best.

ScottOfTheYukon wrote:

from what I’ve researched, I believe there are a significant number of “soft” screens.

If that's the case, then surely someone with one would be happy to gain fame by purchasing or finding a friend or local school with a set of Mohs hardness picks and proving once and for all that their screen scratches at a level below 5.

Not only would that be valuable to the Apple community, it would also gain notice from all the tech sites.

It would be very simple to do and would make for compelling video evidence.

You said you measured 3 - would you be willing to film proof of that?

I'm not being sarcastic, but rather if it is happening, we have no independent evidence of that and your video would be the first, and as I said many people would be interested in seeing that.

Sad to hear you measured level 3. Thats probably also what I would measure. I never needed insurance for over 20 years. Now i do not know what to do. What if someting happens and the screen would no longer allow good visual interaction? Do you have advice?

I wish that either Apple or the supplier would have said that this phone needs an obligatory screen protector. Then it would have been my choice to make if I would buy the iphone or not. And not hide behind some mumbo jumbo surveys.

Thanks Dogcow.

I am glad that you let me feel free to make my own choices to buy any brand I like.

I’ve had an issue in the past with a screen protector actually causing scratching one of my phones - when a piece of sand got caught in the edge and the “protector“ kept it in place so wonderfully it scratched the crap out of the corner of my android phone. I forgot to inform you all that I have to wear protective cotton gloves for a skin condition, and screen protectors make it even harder for me to use my phone as it’s not as responsive. Also, screen protectors get scratched and look awful after awhile. And lastly- I switched to Apple specifically so I could avoid using screen protectors for the above stated reasons. I’ve never EVER had a single scratch on any of my previous iPhones (7, 8, or XSMx). Why now, a newer stronger screen on the iPhone 12 should mean superior performance compared to previous models.... the $-tag says it all...

🙄sheesh

Well then, one of their two claims is a lie. It’s either tougher or more scratch resistant, but it sure as **** isn’t both. I had my 7plus since introduction and it did not suffer from cracking or scratching, and believe me there were opportunities for both many times.

it seems to me they are trying to assuage the idiots who put them in their back pockets, then sit on them and fracture the glass.

I value scratch resistance over fracture resistance.

@LegoMom75 This should have been the opening speech in the WWDC when introducing ceramic shielding. It would have been way more useful than the marketing jibber jabber and avoid this issue in the first place.

I think this might be mainly impacting those who bought their phone in 2020?

It might only be impacting the earlier releases of the phone?

Can anyone else who bought the phone in 2021 advise if their screen is also mark free like last poster hamacardo 😁

We're all just other Apple users here, no one here cares whether you buy another Apple product or not so your threats are falling on deaf ears.

If you like, you can complain to Apple here:

Feedback - iPhone - Apple

You didn't apply a screen protector, you scratched your phone, that's pretty much the end of it.

Feel free to choose another vendor next time, but the glass on their phones will scratch as well in the name of enhanced shatter resistance.

In fact, as mentioned above, if you buy a Samsung, you get stuck paying for a screen protector as they include one from the factory.

Brianjr0412 wrote:

…when I took it off I had scratches all around the edge where the protector didn’t reach.

Sounds like it did it’s job; given how you apparently used your phone, your entire screen would have been scratched without one.

@hamfisted

Yep ham-fisted, by putting my phone in my pocket. Your username literally has ham in it. It really doesn't matter about any particular variables for a $1,500 phone this is not a thing that should occur. You could and probably should buy a laptop instead.

I’m don’t think anyone is saying all 12s are bad. We’re just here to see if others have had a similar experience. There is a common theme here. I’m not hamfisted (whatever that means) and am treating my phone no different than past phones. We were told these screens are even stronger, so why the scratches and what can be done about it?

I’m still wondering if anyone has asked for a replacement and what their experience has been.

If you’re not having issues with scratches, why are you even here?

Mine has a nasty scratch in it (my fingernail clicks into it) after only a couple of weeks - didn't happen with any of my previous iphones for years