iPhone 12 pro max shipping

I can't give you a screenshot of anything. I can only tell you from personal experience. Once a shipment clears customs check in China, it is flown most often to Alaska overnight. Once in Alaska, it clears US Customs and is dispatched by plane to the appropriate UPS Center serving different areas of the country. The last iPhone I ordered during launch went from clearing China Customs to Alaska, to Louisville, KY, to Tampa, FL in a span of just 3 days.

Thanks !

seems you get a good usual service as expected from Apple!!

in my case , ordered on Nov 11 ; Dispatch on Dec 12;

Stuck in customs since Dec 3: Clearance in Progress': Brokerage released the package. It will be processed through a clearing agency before final release to UPS

I am not sure if this is China customs or in US one!! Nither Apple customs care not UPS is providing clarity!!

Hey lobsterghost1, so are you helping to process the phones from the clearing center? Or are you an apple representative? Or just a guy with an opinion. If you are affiliated with Apple I have some questions. Or if you are someone with an opinion. To me, you're not helping. Unless you plan to fix all of these issues with your magic wand.

Not affiliated with Apple. No one on this user to user only forum works for Apple. If you don't want the perspective of someone who has ordered a lot of phones over the years, that's fine.

Contact Apple directly for an update on the status of your order. No one here has ANY control over your order. No one at all.

I have ordered iPhone 12 Pro on 24 Nov! They said expected date of delivery is 23 December! But there is nothing, when I check the status now it say delivery in January. It is so annoying that Apple customer care have no idea what’s going on with my order. My money has been deducted from my CC. It’s making me sick and tired of waiting

I preordered mine from apple. Wanted my iPhone unlocked. It usually take 2 to 3 weeks depending upon customs and the time of year. During Christmas it will take longer because ups usually gets a lot more deliveries. They get swamped. I finally got mine after waiting almost 3 weeks. Keep checking. You will get your phone. It just might take a few days longer. I felt the same way.

Apple online store! I spoke to Apple customer service, they ask me to cancel it and order it again! How stupid.. now that it’s in transit I can’t even cancel my order...they clearly said no idea when it’s gonna get delivered...it got dispatched on 16 dec ..it still says in transit Ontario. Just waste of time, they took away my money and they say no idea when it’s gonna get delivered..customer service asked me to contact UPS.

UPS guys said we can deliver only after 15th jan. Two months waiting for a phone is stupidity

i have pre order iPhone 12 max pro phone from apple online since December 25th, no phone till now. I have pre ordered twice now and no one is ready to give me answer. When you call customer service, it transfers to someone that’s does not have clue about the order. Is either the order get cancelled or they keep changing the delivery date. Anyone having this issue?

There are no pre-orders currently so where are you ordering this iPhone? If you are ordering it in the US Apple Online Store are you using a US credit card and shipping it to a valid US address? Apple will not send phones to shipping forwarders.

Well, this is a user-to-user technical support site operated by Apple, we can't do anything for you. So they are just mute on the phone call? Or are they saying they don't know why it is cancelled? Or are they just giving you an answer you don't like? Is the US address you are sending it to your address? If this is an Apple Card have you contacted Goldman Sachs?

One of the calls I have the Apple Card specialist on the phone. Still nothing was achieved. It is very strange and have never had issue with apple orders. It is unfortunate that apple store in my location is closed.

Really here’s mine and the time is 8 minutes before so early or one of the 1st

Today (Thursday, 11/12), my order status changed from “preparing” to “delayed” 😩

Thanks! Still waiting for the work day to be finished so I can enjoy setting it up... last time I’ve done this was back in 2015 when I got my iPhone 6s so yeah, very excited, indeed!