trackpad gets frozen

Why does my trackpad and touchbar get frozen after i unlock macbook? (This doesn’t happen all the time, but most of the time it does)

MacBook Pro 13″, macOS 10.15

Posted on Nov 10, 2020 2:06 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2020 2:29 PM

neyjan wrote:

Why does my trackpad and touchbar get frozen after i unlock macbook? (This doesn’t happen all the time, but most of the time it does)



Good question—


What exact Mac is this?


Try resetting the SMC https://support.apple.com/en-us/HT201295


Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


if still no resolve—

To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



1 reply
Question marked as Top-ranking reply

Nov 10, 2020 2:29 PM in response to neyjan

neyjan wrote:

Why does my trackpad and touchbar get frozen after i unlock macbook? (This doesn’t happen all the time, but most of the time it does)



Good question—


What exact Mac is this?


Try resetting the SMC https://support.apple.com/en-us/HT201295


Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


if still no resolve—

To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 



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trackpad gets frozen

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