Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
I'm trying to fix a 2019 Macbook Pro that has been having a trackpad issue. The trackpad will freeze upon waking/opening the lid and there is no way to fix it other than waiting it out. I booted the Macbook into safe mode and it seems to have fixed it for the most part. There is some jerkiness when scrolling but it's not freezing. Where do I go from here? What could be causing the issue? Thank you.
MacBook Pro (2017 – 2020)
Infamous XC wrote:
I'm trying to fix a 2019 Macbook Pro that has been having a trackpad issue. The trackpad will freeze upon waking/opening the lid and there is no way to fix it other than waiting it out. I booted the Macbook into safe mode and it seems to have fixed it for the most part. There is some jerkiness when scrolling but it's not freezing. Where do I go from here? What could be causing the issue? Thank you.
I would first Verify your software is up to date...
The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
If no insight or resolve, on an Intel Mac—
Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NVRAM Reset)
Try resetting the SMC Reset the SMC of your Mac - Apple Support see the details.
Infamous XC wrote:
I'm trying to fix a 2019 Macbook Pro that has been having a trackpad issue. The trackpad will freeze upon waking/opening the lid and there is no way to fix it other than waiting it out. I booted the Macbook into safe mode and it seems to have fixed it for the most part. There is some jerkiness when scrolling but it's not freezing. Where do I go from here? What could be causing the issue? Thank you.
I would first Verify your software is up to date...
The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
If no insight or resolve, on an Intel Mac—
Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NVRAM Reset)
Try resetting the SMC Reset the SMC of your Mac - Apple Support see the details.
It's not, it's still using macOS Mojave. There's not enough space to update to Ventura. Do you think that would fix the issue? I don't see why it would matter as it was working fine for years on Mojave.
Freezing trackpad issue
