Repeatedly asking for email password

Anyone else getting repeated requests to enter outlook email passwords?

It seems to happen on the phone and pad. Also seems to be since ios14 etc

Is there a fix to stop it happening?

iPad Pro, iPadOS 14

Posted on Nov 11, 2020 5:32 AM

Reply
6 replies

Nov 19, 2020 8:36 PM in response to albertbigndaft

albertbigndaft Said:

"Repeatedly asking for email password Anyone else getting repeated requests to enter outlook email passwords? It seems to happen on the phone and pad. Also seems to be since ios14 etc Is there a fix to stop it happening?"

-------


Use a New App Password:

So, do you use an app password for your eMail? If so, whomever your eMail provider is, visit their site, and create a new App Password. You would remove the eMail account, and sign back in, using the App Password you just created.

Nov 19, 2020 8:59 PM in response to Bill Rising

albertbigndaft Said:

"Repeatedly asking for email password Anyone else getting repeated requests to enter outlook email passwords? It seems to happen on the phone and pad. Also seems to be since ios14 etc Is there a fix to stop it happening? That is what the advice was. In ios13 and earlier, the password could be changed on three phone without the delete and re-add step. There has gotta be a way to just change a password."

-------


Provide Apple with Feedback:

Do your Part: Using another computer or portable device, provide Apple with feedback on this. Apple wont get back to you directly, but the more they hear of this, the more they will know what is going on, and what needs to be fixed.


To Provide Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Proceed form there as necessary

Nov 17, 2020 4:47 PM in response to albertbigndaft

Hey albertbigndaft,


Thank you for using Apple Support Communities!


We see from your post that you're having issues with the password on your mail account. We'd like to help out.


This could help:


If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


"Check your email address and password

If the Mail apps asks you to enter a password for your email account, make sure that your password is correct. To check your email address and password, sign in to your email provider's website.

If you still get a username or password error, contact the email provider or system administrator."


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Repeatedly asking for email password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.