IOS 14.2 Phone Problems

Chatted with Verizon tech today. They had me shut down my phone and wait 2 minutes while they did a system reset. Didn’t work. Tested a call and it dropped in about 3 minutes. Next had me go to General, Reset, Reset Network Settings. After the phone restarts, had to re-enter WiFi password. It seems to have worked. I have steady 2-3 bars instead of wildly variable 1-4, and tested two calls over 5 minutes with no drops.

I thought the network reset fixed my issue, but I continued to have dropped calls. Not as often or as quickly as before the network reset, but still not good. A few people on this thread recommended to turn off WiFi calling. Once I did that, the drops stopped.

My home network is Xfinity. It’s gig speed and working fine, but it’s not playing well with my Verizon phone.

i found something that WORKED after days of aggrevation. i did a general reset. i lost all wifi saved passwords but the phone is now fine.

I kept WiFi on and had three calls during the evening. It was maddening- each call only lasted 2-3 minutes. Called each person back and same thing.

Back on cellular-Verizon LTE. No dropped calls. I have Xfinity.

I am so happy you posted this, I was starting to think I was crazy. I did the network reset and I also turned off VoLTE. While it stinks to lose that feature for now, it seems to be working better on all four of my families phones.

More and more people saying the excact same issues i am have

i had to turn off my wifi after the 14.2 update to get my phone to work

i was holding my phone and missing calls

finally talking to people only to drop calls one time after another

after trolling the internet most of the day and trying many different things (WiFi calling only mode with airplane mode on, turning off VoLTE, trying different networks, turning off airplay and airdrop, resetting networks, resetting routers many times, I’m still back to saying - it used to work before iOS14, and it still works on my apple router but not on a 3rd party router (thanks Apple for discontinuing your network products - I learned the hard way no one else built out the full implementation of the 802.11 specs and you rely on parts no one else implemented, so now we’re left with less than what we used to have in other areas, etc.). In the end I turned off WiFi calling and turned volte back on. We’ll see if the carrier has upped coverage since I turned on WiFi calling 5 years ago... Meanwhile Apple - please fix this. Better start testing with all of your customers’ provider’s routers, and not just the rack of airport extremes you probably still have in the lab...

I’ve turned off WiFi calling and had better luck, but I still lose some calls.

Yes, I have the same issue and I have AT&T. This is not a provider issue. This is a software issue. This started happening immediately after I updated to version 14.2. I have tried everything online that shows how to troubleshoot the issue. I also did a phone reset as well. I can make a call but the other party can’t hear me and I can’t hear them. I have to use a headset or be in my vehicle for it to work.

Well, I spoke with tech support and it is definitely an issue with Apple IOS 14.2. I was on the phone for almost 2 hours and have tried all the troubleshooting on their site. I find this very odd how this happens before Christmas. The same thing happened to my Fiance last year after an update. She ended up having to purchase a new phone.

I will update once they provide me with a solution.

Iphone 6 issue after issue that i didnt have before 14.2 update

like phone going directly to voice mail without ringing

constantly dropping phone calls where it wasnt doing it before

wifi issues with connecting after update

blue tooth dropping out all the time