Big Sur and brother label printer

Brother finally released version 5.3.4 which is working perfectly fine with my old QL-500 on M1 Big Sur.

https://apps.apple.com/nl/app/brother-p-touch-editor/id1453365242?l=en&mt=12

Release notes:

New Supported Printer

QL-500/550/560/580N/1050/1060N

PT-18NR/9500PC

Optimized for label designs

VC-500W

Update (11/16/20): Copied below is a blurb from Brother's support site which says they are aware of the issue:

"There is currently an issue with the P-touch Editor quitting unexpectedly. Please check soon for an app update to resolve this issue."

The P Touch Editor App was just updated in the Mac App Store (in the UK here) and all is working again. Yay!

I am having the same issues. My only way around it, for the time being, is to take a photo of my label, crop & edit it (as clear as possible) in photos....then go to my Brother Printer App and open up Saved Labels, tap label, +, image, select from album....and tap the photo of my label, center it and print. .I am doing all this on my iPhone which is connected to my printer through bluetooth. I don't know what else to do for now??

The whole new Brother software for Big Sur is a *misery*.

My labels are damaged, all logo's are gone. And printing with numbers, I cannot get it to work properly. This really really frustrates me and led my blood pressure rise to 200 !

The heck, don't they test at Brother? They certainly never ever have made a label themselves.

Why does the whole world have to use unfinished software? I am sick of all this misery with all these updates over and over again. Pity to see for a company to sink this deep after years and years of making very good products. It certainly is no Big Sur issue, this is purely a Brother issue. If I managed there, someone went over my desk !

Look at this picture: It is a print preview. Whoaaaah, I cannot see anything.... Scale is 1:1 as I see it on my screen.

So can you guys @ Brother please fix this ? I am using tons of label tape, so I have all reason to ask.

I have the same problem. Brother's Big Sur support page says that a Big Sur-compatible version of P-Touch Editor will be available "early 11/2020." So, apparently, we just have to wait. Ugh.

If someone will post the top portion of the crash log, that shows what is crashing, we can likely figure out who is responsible. If it is Apple' fault, they probably already know about it; they'd let you know if it's a known problem if someone sends them feedback.

This is a bit of a long shot, but there is one other possibility. I would check the link below. It is where volunteers have written drivers for a lot of printers that are no longer supported by the printer manufacturers. There may be one there that might work for you. It's worth looking. Good luck.

Gutenprint Supported Printers

FWIW: After upgrading to Big Sur (couldn't wait) I'm seeing the same instant crash of PT Editor. Reinstalled Editor, cleaned up, reinstalled again. No luck.

I did switch both P-Touch printers to a Win 10 Pro machine. They work fine.

Same issue here.... beyond frustrating!!

Here is the link to the brother page that it says to check back for updates for anyone who is waiting for the **** fix just like the rest of us!

https://help.brother-usa.com/app/answers/detail/a_id/172387?R3ModelID=PTP710BT&_ga=2.14728435.411891374.1605971423-771367222.1605971423

Sorry you are having this problem. This will not help you solve your problem, but over the years I have found Dymo's printer software to be very problematic. Forever, always some problem. I have a LabelWriter 450 Turbo that finally works most of the time. (It likes to go off line.) Since Demo owns and writes their software, there is nothing Apple can do. It's not their problem. For Dymo to pretend it's up to Apple to fix it is C. S. They have always had access to all of Apple's OS requirements, but seem to never really work at it. So, in summary, I would keep leaning on Dymo or better yet, return the printer.

Same problem except I couldn't even find the support page or a way to contact them. I am having to use the iphone app which just doesn't work as well. Well there are a lot of deficiencies with it. Apple starts working with companies way in advance, esp a major software release like this so there's no excuse. But what really are the other label making options. There aren't a lot.