I just upgraded to Big Sur. When I move a message to trash by clicking the icon, it is absolutely gone. In Catalina, I was always able to view the trash before permanently deleting it and I could move it back to the inbox or any other folder I have if I mistakenly placed it in trash. Am I missing something or is moving the message to trash actually deleting it? Thanks!
iMac 27″, macOS 11.0
I contacted Apple support, they had me go into mailbox behaviors and move everything to the imap servers instead on my my mac. When it is on on "My Mac" mail creates a seperate folder for trash and junk for each mailbox. Once I moved everything in "mailbox behaviors" my "All Trash", All Junk" etc all returned to favorites automatically.
I tried dragging a trash bin to favorites but it still did not work. When I delete an email it simply disappears and doesn't show up in either the trash bin in favorites or the one that is not in favorites.
Thanks, anyway for the suggestion.
In my screen shot, you can see the + sign to the right of favorites. You click on the + sign. That brings up the screen shot Andrew provided. Place your cursor in the typing space, and that brings up a list of choices. Click on trash then OK. No dragging necessary. Do the same for Junk or anything else you want to see under favorites.
All I can say is that it worked for me and others.
That solved it! The + sign only appears when Mail is NOT in full-screen mode. I always run it in full-screen mode. When I clicked out of full-screen mode, FINALLY the + appears and I could add All Trash and All Junk.
I spent an hour on the phone with Senior Apple Advisors both yesterday and today with no resolution until I just saw Alun's post. Definitely a bug. They said they would write up reports (prior to my finding Alun's solution). Thanks Alun!
Hover above Favourites with the pointer
Click +
Pop up appears. Click scroll button
Pop up apeears, select and click Bin or All Bins (if you have multiple email accounts)
click OK
All Bins should appear in your side bar
MacBook Pro 13-inch, 2017, Four Thunderbolt 3 Ports
MacOS Big Sur Version 11.0.1
I was able to fix the issue by re-assigning the own trash folder to each multiple account. Probably something got lost during the upgrade from catalina.
NOW - how do you remove a favorite? I'd like to remove "trash-On My Mac" As you can see from screen shot, I have 4 trash bins:
In Favorites -All Trash, Trash-On My Mac, On My Mac Trash (for iCloud), Trash (On My Mac). Cutting to the chase and seeing All Trash would streamline the process (unless All Trash really doesn't show ALL the trash). I'd also like to remove the empty VIP Bin... which I did not put there to begin with!
My father was experiencing the same issues on Apple Mail - Big Sur 11.1. A deleted email would show up under all trash but not under the individual email account trash folder. I went to accounts in mail, deleted the entire account and added it again. Problem solved! I did this for each of his three email accounts. All email folder functionality is back to normal.
I can't see anything when I "hover" over All inboxes.
You need to 'hover' over the word 'favourites' in mail...as I said
The solution Andrew provided, while it helped some, did not work for me.
On my system the + sign doesn't appear when hovering over the word Favourites. I think a bug associated with running Mail full screen. If not in full screen, then the + sign does appear.
Well, all I can say is to call Apple Support. Maybe they can remote in to your system and help out.
Thank you Andrew. Yes, I followed your instructions and it just wouldn't work. Ultimately I just uninstalled AOL and reinstalled it. It's now working as it should. Thanks again.
Great Problem solved.
Very happy.
The plus sign ONLY appears if Mail is NOT in full-screen mode.
Big Sur Mail Trash
