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gracia16 Author

Level 1

8 points

phone freezing

My iPhone XR suddenly froze, and I can not even turn it off, the buttons do not work, what can I do?

iPhone XR, iOS 14

Posted on Nov 12, 2020 11:11 PM

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Top-ranking reply

Community+ 2024

Level 10

413,862 points

Posted on Nov 12, 2020 11:25 PM

Restart the device. That's it.
Still not solved --> Force restart iPhone - Apple Support

Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...

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2 replies

Top-ranking reply

Community+ 2024

Level 10

413,862 points

Nov 12, 2020 11:25 PM in response to gracia16

Restart the device. That's it.
Still not solved --> Force restart iPhone - Apple Support

Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...

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gracia16 Author

Level 1

8 points

Nov 12, 2020 11:30 PM in response to SravanKrA

Thanks so much, I appreciate your support

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phone freezing

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