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None of the search works in Big Sur Mail.app

Hi,

To me Big Sur Mail.app is next to useless as none of the search, nor smart mailbox works at all.

I upgraded then immediately noticed that none of my smart mailbox worked, they displayed a correct (?) number of unread message, but clicking on them, just makes the number disappear, and show no message at all, like if it were empty.

Then I tried searches, I took the eMail address of a colleague and it returned 2 results, after a long "Searching…" message occurred.


I rebuilt my spotlight index, then deleted all envelope files, then rebuild the database. No dice.


I even deleted the whole /Library/Mail folder, and after all my iMap mails were downloaded, still same issue.


I'm using a Google Gsuite email imap account, and an iCloud one, same issue

Posted on Nov 13, 2020 6:38 AM

Reply
2 replies
Question marked as Helpful

Nov 20, 2020 7:27 PM in response to Glitchtracker

Problem solved, apparently!


Found this old item about Catalina, tried it, and it worked!

https://www.techradar.com/how-to/macos-catalina-problems-how-to-fix-the-most-common-issues


macOS Catalina breaks search in Mail - here's how to fix it


There are reports that the search function no longer works in the Mail app after installing macOS Catalina.


The first thing to try, if you encounter this problem, is first close Mail completely. Then hold Shift and click on the Mail icon to open it in Safe Mode. Then, close Mail again, then hold Shift and open Mail again.


Finally, close Mail yet again, then reboot your Mac. Open Mail normally, and search should work again.


89 replies

Nov 20, 2020 5:18 AM in response to fellow

I erased all my mail, all the stuff that there's in library, so effectively restarting with a fresh new mail. As I'm in imap, it redownloaded everything, then I deleted the spotlight index and rebuilt it.


=> result : better but so slow that's unusable. Either the search are slow (not to actually search, but the trigering car take several seconds), ether it doesn't work at tall.


Same thing with smart mailbox, to get a result you have to clic and wait for a long time for it to trigger, and then you may get some results, not always.


Bottom line mail is totally broken

Question marked as Helpful

Nov 20, 2020 7:27 PM in response to Glitchtracker

Problem solved, apparently!


Found this old item about Catalina, tried it, and it worked!

https://www.techradar.com/how-to/macos-catalina-problems-how-to-fix-the-most-common-issues


macOS Catalina breaks search in Mail - here's how to fix it


There are reports that the search function no longer works in the Mail app after installing macOS Catalina.


The first thing to try, if you encounter this problem, is first close Mail completely. Then hold Shift and click on the Mail icon to open it in Safe Mode. Then, close Mail again, then hold Shift and open Mail again.


Finally, close Mail yet again, then reboot your Mac. Open Mail normally, and search should work again.


None of the search works in Big Sur Mail.app

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