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gibarnes Author

Level 1

4 points

Watch and phone not paired.

Power surges when my watch was on the charger. Watch does not work properly. Tried to unpair using my phone app. I thought it worked but the watch still is paired, maybe because of cloud data. Now the watch does not show up on my phone app. Unable to reset my watch on the watch. I removed the watch from my devices.

My I phone watch app is unpaired, but my phone is still paired, maybe by the cloud data??? I am unable to unpair from my phone app because it does not show up on the screen to unpair. Going to the watch to reset does not work also. How to reset? I am unable to pair by phone and watch.

Posted on Nov 13, 2020 6:52 AM

Top-ranking reply

Community User

Posted on Nov 13, 2020 7:10 AM

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

View in context

Watch and phone not paired.

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