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MikeM9 Author

Level 1

18 points

Big Sur Mail Attachment Paperclip Icon Missing

Big Sur has lost the paperclip icon for mail attachments in mail column view. It is Gmail Internet IMAP mail accounts. The mail client has lost the attachment data and will not find mail with attachments when I filter the mail by attachments in the view menu.

This is a Big Sur issue on two machines I have after upgrades from Catalina that showed the icon. The mail has gone through multiple OS upgraded without the issue and works fine on ipad and iphones with iOS14.

iMac 21.5″ 4K, macOS 11.0

Posted on Nov 13, 2020 7:08 AM

Top-ranking reply

peginoregon

Level 1

29 points

Posted on Dec 7, 2020 8:34 PM

I just discovered if you bring up the contextual menu, there you can select what column headings you wish to appear. You have to have your mouse pointer in the column header area in order for the contextual menu to appearl

View in context

Similar questions

48 replies

1PRW

Level 1

4 points

Feb 18, 2021 9:51 AM in response to gheumann

Yes, it's a bug. I can see the paperclip when I open an email, in the upper right. It's tiny, nearly invisible. That's the only place it shows up. If the email is flagged, it's next to the flag when I open it, but not on the email list page, even though the flag is visible.

(This is a different complaint, but the flags appearing tiny and on the far right, vs larger and on the far left, are nearly useless.)

gheumann

Level 1

13 points

Feb 18, 2021 9:08 PM in response to eflyer

I also have the problem with POP accounts. I don't have any IMAP accounts. I do note that a very tiny few messages DO display with a paperclip. I can't see what is special about them. But most messages with attachments do not.

Dec 7, 2020 8:47 PM in response to peginoregon

You get a gold star.

Right click on the headings and there it is.

Thank you very much and have a great Christmas.

Tony

Dec 30, 2020 1:12 PM in response to ScottPosnanski

Are you using 'Column view'?

Select this from View>Use column Layout.

You can then right Mouse click to see these options (see the attached image).

Tony

scottpos

Level 1

4 points

Jan 3, 2021 2:58 PM in response to peginoregon

Attached is a screenshot of the issue.

Nov 24, 2020 2:11 AM in response to MikeM9

Me too. It's a pain in the arse.

It only happens with 'Use Column Layout", which just happens to be the most useful view.

I have reported the bug to apple. I suggest we all do.

Tony

lauta

Level 1

4 points

Nov 27, 2020 10:51 AM in response to MikeM9

Super annoying when they change/remove a particularly useful element of the user experience...why exactly? Did they just forget to include it in Big Sur?