Big Sur Mail Attachment Paperclip Icon Missing

Big Sur has lost the paperclip icon for mail attachments in mail column view. It is Gmail Internet IMAP mail accounts. The mail client has lost the attachment data and will not find mail with attachments when I filter the mail by attachments in the view menu.


This is a Big Sur issue on two machines I have after upgrades from Catalina that showed the icon. The mail has gone through multiple OS upgraded without the issue and works fine on ipad and iphones with iOS14.

iMac 21.5″ 4K, macOS 11.0

Posted on Nov 13, 2020 7:08 AM

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Posted on Feb 18, 2021 2:22 AM

I had the missing paperclip issue when I first installed Big Sur (on release). I turned off 'Column View' under the View dropdown and then turned it back on - myriad paperclips (in their own column) ever since. I have not experienced any download queues.

48 replies

Jan 28, 2021 6:58 AM in response to MikeM9

I was searching because I noticed the same problem. I'm on Big Sur and all my accounts are POP. I recently migrated from Outlook for Mac and was trying to replicate the look by using columns views. I do have the column headings and added the attachment column but they show empty for all my emails even the ones with attachments.

Feb 17, 2021 4:35 PM in response to 1PRW

I tried the Safe Boot thing. Did not help. (I note if I click on the paperclip icon at the top of the column, it sorts the inbox by messages with and without attachments - and there are A FEW where paper clips DO show up. But very few compared to the number of messages with attachments and no paperclip.)


Safe Mode didn't help with the performance problem either. What performance problem, you ask?


I can hit the down arrow 10 times in 1.5 seconds. Under Catalina, Mail just kept up. Now, it takes 5 seconds until the 10th message is selected.


When I retrieve mail - It only seems to be able to download max 2 messages per second. Under Catalina it retrieved mail MUCH faster.

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Big Sur Mail Attachment Paperclip Icon Missing

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