SuperDuper no longer works after Big Sur installation in my iMac

I've satisfactorily used SuperDuper with a G-DRIVE Mini (APFS format) to back up my 2015 iMac for the past five years until I installed Big Sur today. Always has worked flawlessly. Other than this Big Sur seems to be working fine on my iMac.


Now, when I open Super Duper a window notes that it can't see my hard drive. I can select it manually, however. And it doesn't see my G-DRIVE Mini at all. So, nothing works anymore.


Any suggestions for what I should do about this?

Posted on Nov 13, 2020 1:06 PM

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Posted on Nov 14, 2020 8:15 AM

Here's a portion of a blog on the Shirt Pocket (SuperDuper) web site:


" . . . On our end, SuperDuper will not be compatible with Big Sur on day of release. As I indicated on twitter, the first time we were able to make a successful bootable copy of Big Sur at all was November 5th. As of this writing, that was six days ago. Until that point it wasn't possible. So, it's going to be a while. Until then, if you must move to Big Sur, use Time Machine."


So that's the answer, and entirely compatible with the good advice above, expecially about contacting the third party developer first to see what's going on.

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56 replies

Nov 13, 2020 1:13 PM in response to jimpal

Neither does CarbonCopyCloner as Apple has closed off most ways to access info those two apps need.


I know that CCC is working on it and is getting close, but not reliable yet. So, do check with SD - at the moment, I can make a backup with CCC, but would have to download/install the OS via recovery onto that external in order to make it bootable.


So, I am not installing Big Sur onto my main machine until I can make a reliable bootable clone.

Nov 17, 2020 12:32 AM in response to jimpal

My suggestion, jimpal, if you wish, is to wait for a reliable version of SuperDuper to work with Big Sur. Visiting Shirt Pocket, David Nanian has already replied re Big Sur. I, too, am a long time user (since 2008). Dave stated that it would be foolish at this stage of just being introduced to Big Sur to rush a version that may work with Big Sur. He recommends using Time Machine in the interim. Dave is working on a solution for a version that he feels is worthy of being released that will work to the standards he maintains for Shirt Pocket's SuperDuper which Dave founded. I, too, was very disappointed hoping that Apple would have released to creators like Dave in advance and with adequate time to develop a proper release. There are also a number of other apps I use that are advising their user base that they, the engineers/creators are taking their time before rushing out a version. Frankly, I rely on these apps and miss them, but I also respect Dave and others who are not going to rush a version that will turn around and bite us and then in turn Dave. So I am just being patient. Time Machine is set to do its thing but I never rely on Time Machine. I doubt what I have posited is any surprise and a source of. help, other than to join in the lament. But I know how to be mindful of how Dave does things, and waiting is...

Best regards,

REShaman

Nov 21, 2020 7:36 AM in response to jimpal

I still have not gotten SuperDuper to work on OSX 11 Big Sur either.....however, I checked the permissions for the destination drive, (on Get Info) and found that only System had read-write permission. I unlocked permissions and changed both Admin and everyone to read-write successfully. Then it would recognize the external drive as a destination. It spent over 20 minutes "preparing" Macintosh HD, but no backup! I re-formatted it in disk utilities, again changed the permissions to read-write. Again Preparing Macintosh HD, but no backup.

Nov 21, 2020 8:06 AM in response to Dr. PRK

If you read above, the SuperDuper (Shirt Pocket) web site acknowledges that the current version of SuperDuper won't work with Big Sur. Apparently they didn't have enough info from Apple in enough time, to suitably modify their program so it wold work when Big Sur came out. They are working on it now, and will release a SuperDuper update when they have it completed.

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SuperDuper no longer works after Big Sur installation in my iMac

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