VIP email alerts on iPhone 8 not working.

What steps can I take two make sure I’m receiving the VIP alerts on my iPhone 8? It worked just fine prior to the iOS 13 upgrade. I have a list of VIP addresses added and a distinct ringtone but I am not receiving anything at all. Again everything was working fine and I was receiving all my VIP alerts before the upgrade. This is extremely frustrating and nothing I do corrects it.

iPhone 6, iOS 11

Posted on Nov 13, 2020 1:58 PM

Reply
1 reply

Nov 20, 2020 8:36 AM in response to ERsuccess4all

Hi ERsuccess4all,


Thanks for reaching out here in the Apple Support Communities. It looks like notifications for your VIP emails aren't working correctly in iOS 14. We know how important these notifications are, and we're glad to help.


VIP notifications are still supported in iOS 14, so check out these article to make sure that the settings haven't changed:

Flag and filter emails on iPhone - Apple Support


Search for and view email on your iPhone, iPad, or iPod touch - Apple Support


Take Care.


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VIP email alerts on iPhone 8 not working.

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