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Big Sur hang and crash at shutdown

Mac Pro newest, promise technology raid attached two monitors. System runs fine, but at shut down, system appears to take a long time to shut down, kinda hangs and eventually shuts down briefly. It then reboots by itself and reports a crash, a kernel panic type crash.


This doesn’t happen at every shutdown, I haven’t yet been able to isolate whether having had a particular application running at shutdown time yet is associated.


anyone else?

Posted on Nov 13, 2020 1:54 PM

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Posted on Nov 14, 2020 11:29 AM

Still working to isolate this. One promise array is native thunderbolt 3, the other is 2, but with a 3-2 adapter. With either one connected without the other, there is no panic at shut down time. However, it will happen with both arrays attached. Previously with Catalina, no issue. Not 100% yet on this, but getting there. Promise Utility and firmware all up to date.

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58 replies

Jun 2, 2021 5:18 PM in response to eesand

I'm on v. 11.3.1and this looong shutdown is still happening. Don't know why only a few of us are having this problem.

I have a few SSD external drives and Time Machine. Having to park them still takes about a minute...

This was not a problem when I was on Catalina.

Hoping for a fix or workaround. So frustrating!

MacPro 7,1

Big Sur hang and crash at shutdown

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