Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Big Sur hang and crash at shutdown

Mac Pro newest, promise technology raid attached two monitors. System runs fine, but at shut down, system appears to take a long time to shut down, kinda hangs and eventually shuts down briefly. It then reboots by itself and reports a crash, a kernel panic type crash.


This doesn’t happen at every shutdown, I haven’t yet been able to isolate whether having had a particular application running at shutdown time yet is associated.


anyone else?

Posted on Nov 13, 2020 1:54 PM

Reply
Question marked as Best reply

Posted on Nov 14, 2020 11:29 AM

Still working to isolate this. One promise array is native thunderbolt 3, the other is 2, but with a 3-2 adapter. With either one connected without the other, there is no panic at shut down time. However, it will happen with both arrays attached. Previously with Catalina, no issue. Not 100% yet on this, but getting there. Promise Utility and firmware all up to date.

Similar questions

58 replies

Big Sur hang and crash at shutdown

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.