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wozwebs Author

Level 1

58 points

iPhone 12 Pro Max not wirelessly charging

Received my iPhone 12 Pro Max today but it won't wirelessly charge on any of the three Q1 chargers I have. My XS Max and wife's X all work fine. Why is this? I have the Apple silicone case but with the case or without it still won't charge. Starts for a few seconds then the chargers flash a few times and it stops charging.

Have tried the following:

Erase Network Settings - Didn't work

Hard reset (Volume up / Volume down / hold power until Apple logo shows) - Didn't work

Seeing lots of similar posts on other forums. Perhaps the magnets are interfering and Apple just want you to get a Magsafe charger instead?

(Had to select iPhone 11 Pro Max for what device am I referring too as 12 Pro Max not listed)

iPhone 11 Pro Max

Posted on Nov 13, 2020 5:20 PM

Top-ranking reply

OKMike

Level 1

13 points

Posted on Nov 18, 2020 9:06 AM

I just bought my 12 Pro Max on Friday (11/13) and last night (11/17), the wireless charging stopped working. I found a video on YouTube that indicates that turning the phone off and then back on will temporarily resolve the issue and that installing iOS 14.2 will resolve it. I tried turning it off and back on and it did start wirelessly charging after that. Installing iOS 14.2 now. In the "About this Update" document, it indicate that the 14.2 release does fix the following issue (among others):

- Devices could be prevented from charging wirelessly

Source: https://www.youtube.com/watch?v=cvZeIpmtgEs

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Similar questions

278 replies

Peehunt

Level 1

8 points

Dec 22, 2020 7:03 PM in response to lobsterghost1

Do you mean the charger you bought and link you sent?

Dogcow-Moof

Level 8

36,623 points

Dec 27, 2020 5:20 AM in response to PAJCAJ

I have several of these which work flawlessly.

That doesn't mean others don't have issues, it's just my experience.

https://www.amazon.com/mophie-Wireless-Charge-Optimized-Technology/dp/B075M4ZH17

Ashes26

Level 1

4 points

Dec 27, 2020 6:21 AM in response to wozwebs

Mine was charging fine till I put it in a case and now it won’t charge!! My 11 never had this problem

Macknet1

Level 1

4 points

Jan 3, 2021 9:33 PM in response to Macknet1

Oh and mine charges with the clear case on.

Jan 8, 2021 6:52 AM in response to Dogcow-Moof

yes , I know Thank you . I provided a work around for those looking to solve the issue I was seeing . :)

FoggyLin

Level 1

4 points

Jan 9, 2021 10:56 PM in response to EricWA

I have the same problem! I spent a lot of money for two products that don't work well.

Dogcow-Moof

Level 8

36,623 points

Jan 13, 2021 5:13 AM in response to Texturney

Zero issues charging wirelessly on iOS 14.3 on a 12 Pro Max.

Jan 13, 2021 6:11 AM in response to Dogcow-Moof

Since we bought newer dual plate chargers with 18W bricks now two months ago, we've had no issues either with two 12's.

chlrman

Level 1

4 points

Jan 14, 2021 7:53 AM in response to wozwebs

I am having the same issue now on 14.3 on a 12 Pro Max and phone will not wireless charge - reboot it and magically starts again for how long? ........

Jan 15, 2021 4:13 AM in response to Smileylufc

I have a similar problem, it won't charge in the car. Built-in wireless charger, Renault Captur 2020

Jan 17, 2021 4:01 PM in response to FoggyLin

Why don't you people stop your whining and just use the lightening cable until Apple fixes the software problem? You make a mountain out of a mole hill!

RPBarnes

Level 1

8 points

Jan 17, 2021 4:03 PM in response to ross isaacs

It’s £1150 so I and we have every right to be annoyed about it. Dang right.

seatrev

Level 1

4 points

Jan 17, 2021 4:05 PM in response to RPBarnes

Totally agree with this comment, we buy top end Apple because it was the best with no real issues until this no brainer, who decided to move the internal charger!

Jan 17, 2021 7:08 PM in response to FoggyLin

Funny guy as your macbook pro obviously came with a charging adaptor...use that and stop complaining ;-)

FoggyLin

Level 1

4 points

Jan 20, 2021 6:51 PM in response to wozwebs

For me, the reset only worked a few times and now doesn't help at all. Apple is well aware of this problem.

iPhone 12 Pro Max not wirelessly charging