WiFi Speeds (iPhone 12 Pro Max)

Anybody else having slow or inconsistent WiFi speeds on iPhone 12 Pro Max? I know it’s not my WiFi because all my other devices work as usual including my iPhone X which is still have/upgraded from.

iPhone 11 Pro Max

Posted on Nov 13, 2020 6:14 PM

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Posted on Jan 10, 2021 9:42 PM

I finally solved the ridiculously slow wifi speed (just got my iphone 12 pro max today).

Turns out my VPN was kicking in while trying to configure/test everything else out.

Bottomline: I had to use cellular data to download the VPN (because it was only partially downloaded), then once it was downloaded, i disabled it. Then.... voila... wifi speed was back to "crazy fast"

Just a thought.... look at your VPN (to if you can disable it)

worked for me.

352 replies

Jan 4, 2021 8:31 PM in response to joe_b_

I recently found a way to see if our speeds on all of our iPhone 12 devices are true. I saw that using Speedtest.net app, you have to test lots of different servers to see your average speed and maximum speeds. Like for example one server I selected specifically receives 600-800mbps on my iPhone 12 mini consistently. However most servers on Speedtest.net app, I only get 200-400mbps speeds at maximum no matter time and day. There also could be bandwidth/congestion issues affecting our devices ability to achieve maximum speeds on top of these modem firmware issues. It is definitely something to evaluate.

Feb 11, 2021 12:09 AM in response to peelage

Correct, but if it was inherent to the phone, I couldn’t get that result.


If it is iOS, it’s something not common to Apple, Cisco, Netgear or Ubiquiti routers, or most of those provided by Xfinity for cable modem service as I get similar results on all of them.


Two things to check are to make sure no VPN is enabled and that Wi-Fi Assist is off.


What router are you using to provide Wi-Fi? Since you are using Xfinity is it one of their normal cable modem/Wi-Fi routers?

Apr 8, 2021 6:58 AM in response to Sachihiro

my 12 pro max often appeared to be slow using wi-do compared with my wife’s 6S plus.

Called apple and rep went through a relatively lengthy procedure - took over remotely, back up, system reset, checked speeds etc and concluded wi-fi should be faster. Said that Best Buy had better analytical capability vs his over the phone methods and he set up an appointment.

Went to Best Buy Geeks, yesterday, and after 10 minutes of diagnostic - check all aspects of phone, they concluded that the phone was in perfect working order. Even searched etc on Safari and all worked within an acceptable response time.

So, we shall see whether it was just a too high level of expectations or it becomes slow again.

This morning just zipping along.

An enigma!

Nov 19, 2020 10:29 AM in response to Sachihiro

I just got my new 12 Pro Max set up the other day. Noticed immediately that it has very slow Wifi performance while all my other devices (13" MBP 2020, MBA 2020) are exponentially faster. I discovered that my 2019 iPad Pro is also very slow. I have an older iPhone 7 Plus that has not been updated to iOS 14.2 while my 12 Pro Max and iPad have been updated. The 7 Plus has fast, expected speeds on wifi. It seems it may be related to iOS 14.2 .

Nov 29, 2020 2:08 PM in response to MAPE15

I just finished up some testing with Apple support, definitely appears to be a software issue, after running some diagnostics and real time comparisons between my 12 Pro Max and iPhone X is was obvious there is a disparity. Everything points towards a firmware/software update as a fix, I hope they can use the diagnostics they pulled from my device to that end.

Dec 8, 2020 12:32 PM in response to Sachihiro

Running into the same problem. Was on the phone with them and the person said they were unaware of any issues. Also 3 other people with the same phone are experiencing the same issues. No other devices in my household are having this problem including and 11 pro, samsung note 10, computers, smart tvs, ect... I can't find anything online other that Clear Cache or removing apps running in background, things like that. I'm pretty sure I didn't by this phone to worry about having to clear my cache or disconnect and reconnect to wifi over and over.


Resolving was to check setting.

Screen Share: Checked Update

Was told to reset Network Settings

General>Reset>Network Settings


Next I was told if this didn't work I needed to reset my phone to factory.


I don't feel this was an issue when I first got the phone it seems like it started after 14.2.1 update


Pretty frustrating.






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WiFi Speeds (iPhone 12 Pro Max)

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