CBS / Showtime Bundle not working on Apple TV+

Question

Level 1

11 points

CBS / Showtime Bundle not working on Apple TV+

I did the Apple TV+ combined CBS/Showtime for $9.99. Great deal but both the showtime app and CBS APP on the main screen failed to work or let me log in without buying the products separately. Additionally I could not log on any other device.

I could go to the “Watch Now” screen and select them but the CBS app there won’t allow searching and is very limited.

Has anyone else run into these problems?

I already canceled my subscription but I am curious

Brian

Apple TV 4K, 14

Posted on Nov 13, 2020 8:25 PM

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Answer 1

SnickZ.

Community Specialist

Nov 20, 2020 3:39 PM in response to BrianB

Hi there, BrianB.

It appears that you're having a problem using the CBS All Access & Showtime bundled offer in the Apple TV app on your devices. You're unable to sign into the CBS All Access and Showtimes applications, and we're glad to help with this.

Subscribe to Apple TV channels in the Apple TV app - Apple Support -- Once you subscribe to the bundle offer, add the two channels to the Apple TV+ app. This article explains how any subscription works with the Apple TV app.

Feel free to get back to us with any questions or problems you may have.

Take care.

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Answer 2

BrianB Author

Level 1

11 points

Nov 20, 2020 4:34 PM in response to SnickZ.

So I had the Showtime/CBS all access combined package. However the apps didn’t work. I could not access either of them via an app on my iPad or iPhone or Apple TV. The only way to access it was by going to Watch Now. Once there the CBS app on watch now is a F-ing joke. Can’t search for anything.

I canceled the package and went back to just doing the CBS App and skipping Showtime. It’s just not worth the crap even if it’s only $3 more. **** it could be free and I’ll pass.

Once I can access on my iPhone and iPad and am able to use the apps on my AppleTV I will reconsider

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Answer 3

Heagan

Level 1

10 points

Jan 19, 2021 12:04 AM in response to SnickZ.

I’m having a similar problem. I can watch any shows within the Apple TV app on CBS All Access EXCEPT ones that were watched or started in the Hulu app. When I try to watch one of the episodes, I am prompted to either buy it or watch it on Hulu. I don’t subscribe to Hulu anymore, I switched to the Apple+/Showtime/CBS All Access bundle. Is there a way to reset the Apple TV app?

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Answer 4

GWhiteJr

Level 1

8 points

Feb 3, 2021 8:49 AM in response to SnickZ.

This is not an answer, did you read the question?

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Answer 5

Dec 10, 2020 4:50 PM in response to SnickZ.

You're response was no response... what we mean is when we go to apple TV we would like to be able to view the showtime and CBS shows via THEIR apps on either our iphones or apple TV units.... we can't... Back when I got Showtime via HULU I could, no problem... in the login Hulu is listed in the showtime app as my provider and I log in via that ... no such options for Apple or TV+ ... so we're forced to watch via YOUR app which is a pain the rear side.... but for the better price I two would cancel my subscription... hopefully either you guys will get with the program or hulu will lower their price for Showtime and offer CBS at something similar

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CBS / Showtime Bundle not working on Apple TV+

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