New battery but doesn’t hold a charge

I have a new battery in March and when I check the battery is good. My phone backs up each night. Once I unplug my phone after 10 or so the battery is dead. How to fix. Thanks kids!!!

iPhone 6s Plus, iOS 14

Posted on Nov 13, 2020 11:34 PM

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3 replies

Nov 21, 2020 6:25 AM in response to Zacjake2

Thanks for reaching out Zacjake2,


It sounds like your iPhone is powering off as soon as it's disconnected from the charger, do we have that right?


For this type of behavior, we recommend connecting with an Apple technical expert, who'll have access to the tools and resources to help diagnose the behavior. At your convenience, you can connect with Apple Support, here: Contact Apple Support


Cheers!

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New battery but doesn’t hold a charge

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