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bigpond doesn't work

Telstra mail (bigpond.com) works fine on webmail, but same unchanged account name and password no longer work on apple mail app on iMac (still running Mojave) or iPhone (running IOS14.2)

iPhone 11 Pro, iOS 14

Posted on Nov 14, 2020 12:06 AM

Top-ranking reply

mario49

Community Specialist

Posted on Nov 21, 2020 7:11 AM

Hey Freyr_is_taken,

We can understand the concern of your email no longer working on your iMac and iPhone, and we're happy to provide some guidance into this for you. Follow the steps here for each device you are using:

If you can't receive email on your Mac

If you can’t send email on your iPhone, iPad, or iPod touch

If your trouble continues after following these steps, we suggest getting in touch with the email service provider for help with this issue.

We hope this helps you.

Have a great day!

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bigpond doesn't work

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