You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Recovery Key (12 Character Limit) for First Gen iPad

Hi,


Trying to dust off an old first gen iPad as a reader. When attempting to authenticate to iCloud, entering Apple ID and Password works, but then I am challenged to enter a recovery key, which I don't have from 10 years ago.


I've gone through the two-factor to regenerate a recovery key, but the challenge is that on the first gen iPad, there is a format of RK-XXXX-YYYY-ZZZZ, or in other words, there is a 12 character limit to the recovery key in this model.


Tried this thread (https://discussions.apple.com/thread/8351903) and this thread (https://discussions.apple.com/thread/8469226). On the second thread, the recovery key I can generate from an iPhone is 6 digits long, so I'd have to have a 6 character apple id...which isn't allowed anymore, so I'm still stuck trying to generate a recovery key that fits. Any help in generating the right key?


Thanks!

iPad 3G

Posted on Nov 14, 2020 10:48 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2020 8:55 PM

When signing in with your password on the 1st Gen iPad, you’ll need to get a 6-digit authentication number from one of your other trusted devices.


Settings>iCloud>Password & Security>Get Verification Code


Input that 6-digit passcode at the tail end of your new password and hit next and the Recovery Key menu will not pop up.


Good luck!

Similar questions

2 replies
Question marked as Top-ranking reply

Nov 22, 2020 8:55 PM in response to pearsej

When signing in with your password on the 1st Gen iPad, you’ll need to get a 6-digit authentication number from one of your other trusted devices.


Settings>iCloud>Password & Security>Get Verification Code


Input that 6-digit passcode at the tail end of your new password and hit next and the Recovery Key menu will not pop up.


Good luck!

Recovery Key (12 Character Limit) for First Gen iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.