It begins the process of adding it but while 'setting up EPSON Workforce 610... An error occurred while trying to add the selected device. successful-ok-ignored-or-substituted-attributes'
Anyone with any ideas? Don (11-14-20 13:04 PST)
iMac Pro, macOS 11.0
Fj2000, Thank you for sharing that. I solved my problem by doing what you did, going to Epson support and downloading the Mac 10.15.x Printer Driver v10.33 (for Mac 11.0.1 no less), ran the installer, then was successful at adding my printer in Printers and Scanners. So, thank you for sharing what you did, it also worked for me! Don (11-16-20 05:45 PST)
Hi sergiofrommenlo park,
Would it be correct to assume that you have tried to reset the printing system and then re-add the printer?
There are L120 drivers from other regions as well. I do not know if there are several printer variants, and/or whether this would change anything:
This worked for me perfectly. I just had to make sure Bug Sur was selected in the drop down menu.
I don't know about the models mentioned, but I downloaded v10.85 for my specific printer, and it doesn't work. I don't see why anything else would work for any other model. But then, I'm not a tech geek. Spent an hour on the phone today with Apple support and still no go. the final suggestion was to reinstall OS11.0.1. I'm gonna wait until I can get Epson on the phone after the weekend before I do that and mess things up further.
IMV, the problem may be that those who are having this as well as other problems are using software or hardware that is deemed "obsolete" by Apple, and Apple upgrades automatically delete such "Obsolete" software or hardware from subsequent upgrades. But they leave a back door to reinstall those programs. So given that, why forcing the upgrade to delete these devices and/or programs in the first place? Apple claims that the third-party manufacturers have to update their software for Big Sur compatibility, thus blaming the third-party manufacturers for Apple's planned obsolescence policy. The fact that the "back-door" workarounds are not specifically made known is again, Apple's bad. Apple wants you to buy a new computer every so often, regardless of whether your equipment works fine. This, IMV, is a matter of policy with Apple trying to control what its users can and cannot do.
After updating to Big Sur my Epson XP400 would not work and the Apple support tech could not help. I went to Geek Squad and within 15 minutes they added a patch that got my Epson XP400 working. Said I should ask Apple or Epson for a patch as well. I'm not holding my breath. Epson website states the XP 400 is compatible with OS11.X It worked with the previous OS. My opinion is Apple should provide the patch. This and others' problems reported here-- and Apple and Epson's responses-- don't exactly make me confident in either of their products.
Hi,
The Epson XP-400 is mentioned in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. This means that you should be able to use it (with a network connection) without drivers.
Drivers/software from the printer manufacturer may or may not add functionality.
Add a printer on Mac - Apple Support
Reset the Mac printing system to solve a problem - Apple Support
This XP-400 printer has a USB port and a Wi-Fi interface (but no built-in Ethernet).
https://www.epson.com.au/products/multifunctional/ExpressionHomeXP-400_specs.asp
Normally, one would connect the printer wirelessly to a Wi-Fi router. The router would create a network. One could then wirelessly connect a computer to the printer (through the router). The router may also have Ethernet LAN ports for wired connections.
In order to use the driverless AirPrint technology, the printer and the computer must be connected to the same network (router).
I am not quite sure what you mean by a patch in this case. You should check that you have the latest macOS Big Sur update. It is also a good idea to check whether there is a firmware update for the printer.
Thank you for your response! However, downloading Epson drivers was the first thing I tried on the advice of Apple Support via phone. They would not load. That's when I went to a Geek Squad tech who, as I mentioned, knew about such problems with BigSur. Somehow, he downloaded the servers from Epson and successfully loaded them, then wrote a patch that successfully completed communication between my new iMac and the printer. And subsequent to that, with further discussion with Apple phone support, that technician stated that similar problems happened with OS Catalina. At this moment, not being great at navigating computer issues, I am happy to have the printer working and hope that later updates of BigSur will not blow the printer off again.
I had this problem after I bought a new IMac a couple of months ago. I have an Epson SP-400 printer.
I solved it by paying a Geek Squad tech about $45 to remotely load a patch on my machine. It took him about 15 minutes and in my opinion it was well worth the cost. I am not knowledgable about IT/ computer problems and I was heavily involved in word processing at the time. I could not afford the time.
He said he's helped numerous users over this problem. He urged me to contact Epson for a permanent patch. Epson was not helpful. Nor was Apple.
I conclude that upgrading systems--Apple was not supporting my old Mac OS any longer-- creates incompatibilities which manufacturers may have little incentive to assist with.
Hi,
The Epson ET-2550 is a model supporting the driverless AirPrint technology (About AirPrint - Apple Support). If it is connected to the same network (Wi-Fi router) as the computer, you do not have to install any drivers.
Add a printer on Mac - Apple Support
Reset the Mac printing system to solve a problem - Apple Support
Software/drivers from the printer manufacturer may or may not add functionality.
(different regions may offer different software).
This worked for me. Thanks!
It certainly wouldn't hurt to try. I didn't know for sure if it would work for my workforce 610 until I tried, and it worked. So give it a whirl and see, or you could wait for Apple to supply a new Epson driver? Good luck either way. Don (11-15-20 15:08 PST).
I had an issue with my Epson Workforce 320 where it was removed from System Preference and when I tried to add it the Epson software on my Mac would not install, with a dialogue box saying it could not complete installation.
I solved my problem by going to Epson support and downloading the Mac 10.15.x Printer Driver v10.33. I ran that installer and went back to add printer. This time it added the print and all works fine now.
MacOS Big Sur must have altered/broke the Epson software on my Mac.
Any other ideas on how to solve this problem? I've followed this advice and Epson site says my Stylus Photo PX720WD is compatible with Big Sur and I've (re-)downloaded the drivers but am still getting the message successful-ok-ignored-or-substituted-attributed when try to add the printer. Help please!
is it safe for macos? i'm sorry i just upgraded my windows to macbook air this year so i don't really know the operating system yet.
*update: i just check the guttenprint but sadly its not compatible with my printer. i just sent an email to epson support hopefully it gets an update soon
Big Sur removed epson printer and now will not add it back
