Big Sur removed epson printer and now will not add it back

It begins the process of adding it but while 'setting up EPSON Workforce 610... An error occurred while trying to add the selected device. successful-ok-ignored-or-substituted-attributes'

Anyone with any ideas? Don (11-14-20 13:04 PST)

iMac Pro, macOS 11.0

Posted on Nov 14, 2020 1:06 PM

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Posted on Nov 16, 2020 5:46 AM

Fj2000, Thank you for sharing that. I solved my problem by doing what you did, going to Epson support and downloading the Mac 10.15.x Printer Driver v10.33 (for Mac 11.0.1 no less), ran the installer, then was successful at adding my printer in Printers and Scanners. So, thank you for sharing what you did, it also worked for me! Don (11-16-20 05:45 PST)

128 replies

Nov 28, 2020 8:32 AM in response to Jason Black1

I got a new driver(10.85) for my epson artisan 50 last week after being unable to use my printer for a week, post Big Sur update, and installed. Utility let me clean print heads and do two test patterns. After two days of not using computer at all I can no longer print anything. I've tried all the 'tricks', and just no go. And Epson can't help because they're closed for the weekend!

Nov 28, 2020 4:23 PM in response to Jan Hedlund

Ah, yes. Have downloaded that new driver twice. No go. Also reset printing system...no go. Unplugged everything,(in different orders) restarted, safe boot, nothing. And here's the kicker- when I first downloaded the new driver on 11/24/20, I installed it and opened the utility and was able to do a nozzle check and cleaning(as I hadn't been able to use printer for a week due to no Big Sur update from epson). I did it twice as needed. All fine, and I jumped for joy! Then shut down the computer and went for a t-day visit with my family. Got back today 11/28/20, and sat down to print. Can do absolutely nothing with the printer now. Nothing.

Nov 30, 2020 6:01 PM in response to Fj2000

Not for me. My software is (apparently) up to date,(downloaded the recent Epson driver) but not working. I'm waiting for Epson to call me back(they said a tech would get back within 24 hrs.) Spoke with Apple and went through all the processes, again, and they have no clue. I'm ******. I depend on this stuff.

Dec 2, 2020 5:52 AM in response to 928S

I got printing problems on Big Sur (Mac Air M1 processor) with my Epson Stylus SX400 USB model.

I installed the last driver 10.85, it scans properly, but when hit to "Print", a message occurs "The printer is paused...", when I click "Send printing" in System Preferences appears an "Error" below the printer name.

Apple says that the driver is probably not working fine, Epson support says to contact Apple support.

Dec 9, 2020 3:30 PM in response to needymacuser

Thanks, Needy. No love for my printer, unfortunately. Epson says I've got to wait until Apple issues an update. It's a USB connectivity issue, and my printer is strictly USB - no wi-fi or ethernet. I hope Apple does an update soon because Music(formerly itunes) doesn't work properly either. I"m a bit miffed at Apple right now. If Apple were an auto manufacturer there would be government mandated recalls off the hook. We pay a premium for Apple's 'superior' stuff. I"m beginning to think that the most superior and flawless part of Apple products is the packaging - physical and virtual.

Dec 9, 2020 4:07 PM in response to 928S

Where is Steve Jobs when we need him:-)

My Photo 1400 is strictly USB also and I've had this printer for a number of years, so I am surprised that my printer is in the list while more resent printers are not.

Also, as Jan Hedlund points out, I should have stated that any updating would be in the printer list and not the driver list. As he said, the driver is still the v10.85.

Anyway, I hope you get your situation sorted out pretty soon, it is frustrating when we can't use our Apple equipment because of an Apple miscue. These problems should have been sorted out a long time before the OS update was released.

Jan 4, 2021 11:48 PM in response to nzwarv

Hi, I have downloaded the latest driver on Epson (Singapore) and it won't print. I have an error message saying USB manager missing when I hit command-P.


I then tried Gutenprint 5.3.3, properly selected the one referring to my printer (Epson L360), but I have the immediate same error message.


Is it only because they havent updated yet, or is there a solution from Epson?


Thanks

Jan 23, 2021 2:52 AM in response to carolinperth

At one time, Apple did. My old Apple IIe had a dedicated printer made by Apple. One they moved up to the current formats used in Macs, they abandoned their own printers in favor of third-party printers, which were in the market. Back then, Apple was in the toilet bowl and retaining a proprietary printer only led to further market declines, so Apple abandoned those formats in the Mac. I agree that having Apple produce their own printers, or at least a line of printers going upwards in quality would be beneficial, and very likely generate even more convenience for users both in initial sett-ups and when upgrading. But this is a marketing decision. Apple is doing quite well now, so apparently they're adopting the mantra "if it ain't broke, don't fix it." But given that, how can they explain all the problems with Big Sur? <g>

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Big Sur removed epson printer and now will not add it back

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