Big Sur - will not boot with Thunderbolt monitor connected

I have a MacBook Pro 15" mid-2014

with Nvidia GeForce GT750

Intel Iris Pro 1536 MB


Upgraded from Catalina to Big Sur.

Install appeared to succeed.

However, the computer hangs at initial boot up whenever I connect my external Apple Thunderbolt Monitor.

System will boot without the Thunderbolt monitor and then successfully connect to Thunderbolt at boot up.


Unfortunately, this keeps my MBP from using the Thunderbolt monitor with my Win 10 Bootcamp since Windows will not recognize the monitor unless connected at initial boot up.


I have reset SMC to no effect.

Rolled back to Catalina thru TimeMachine backup to no effect.

Performed clean install of Big Sur by external USB which succeeds but does not fix boot with Thunderbolt issue.


Any ideas on a cure?


Thanks.

MacBook Pro 15″, macOS 11.0

Posted on Nov 14, 2020 6:55 PM

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Question marked as Top-ranking reply

Posted on Dec 15, 2020 11:29 AM

ALL SORTED...


I spent hours on the phone with Apple Ireland about this issue last week and they remotely took over my Macbook Pro and did loads of unfathomable tech stuff as I watched, including taking time-stamps of actions they did, as they occurred in real time.

They rang me to let me know that they were about to release macOS Big Sur 11.1 and that the engineers had inserted some coding to hopefully sort my/your issue.

They rang again tonight and asked me to download, install and restart to test it, and they waited while the install occurred etc.

And it works.... Macbook now happily reboots with Thunderbolt monitor attached, etc

Happy Christmas one and all.

Giles

Similar questions

79 replies

Dec 15, 2020 2:32 AM in response to vsulov

Efectivamente, después de actualizar a la 11.1 de Big Sur sigue el mismo problema en Imac 27" finales 2015. El monitor Thunderbolt impide que el ordenador salga del modo en reposo y produce Panic Kermel. Sin el monitor conectado funciona perfectamente. En Catalina nunca pasaba.


Esperemos una solución pronto, es bastante desesperante tener el ordenador siempre en funcionamiento evitando modo reposo, en cuanto energía como a desgaste del ordenador.


Nov 24, 2020 9:29 PM in response to bkroten

MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) with Thunderbolt screen - exactly the same issues for me, have sent a bug report. Its a disgrace that they released the OS with this level of reduced functionality when there are hundreds if not thousands of Thunderbolt screen users out there. I can take a few minor bugs occurring on an upgrade but this is horrendous.


I have also had Time Machine issues backing up to a Synology NAS drive since going to Big Sur which has pushed me to third party back up software which is a cost but the more I move away from Apple designed software the happier I am.


I don't think Apple are concerned with Intel based MacBook users any more - their strategy seems to be to force us all to upgrade and pay out for the new books with Apple M1 chip. Call me cynical but I am not holding my breath for a Thunderbolt fix...

Dec 11, 2020 3:04 PM in response to RussTatro

I have a mid 2015 MBP 15" with 2 daisy chained Thunderbolt displays. Everything was working well until I had to finally unplug my laptop for a trip. Upon returning and reconnecting, I realized that the cameras AND the audio on the Thunderbolt displays are NO LONGER DETECTED. When I use Zoom or FaceTime without the laptop screen open, the system doesn't see a camera and Zoom crashes and so does FaceTime. PhotoBooth also says no cameras detected. When I open the laptop up, it detects ONLY the speaker and camera on the MacBook Pro itself and will allow me to use Zoom or FaceTime or Photo Booth, but it STILL won't detect camera or built in speakers on the Thunderbolt Displays. Any thoughts on this???


Thanks!



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Big Sur - will not boot with Thunderbolt monitor connected

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