Mac mail flags not working - Big Sur

Since the Big Sur upgrade I can't flag emails. I use this facility a lot, so this is a real problem. Has anyone found a workaround?

iMac 21.5″, macOS 11.0

Posted on Nov 15, 2020 1:42 PM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2021 12:49 PM

Missing Flags in Column View

To see your email flags while using Column Layout:

  1. Go to the column headings bar and right click on any of the headings (From, Subject, etc.) 
  2. A list of column options appears. Choose Flags to add a Flag column to your view.


102 replies

Dec 14, 2020 11:36 AM in response to Ola_M

I found these crazy steps that fixed the problem for me.


Nov 23, 2020 5:17 PM in response to joeydee2017

Joey, see if this works.

It was suggested to me today on MacRumors, and, although I don't quite know what it's doing, seems to have fixed my (similar to yours) problem:

https://forums.macrumors.com/threads/big-sur-mail-search-is-completely-broken-doesnt-find-anything.2269995/


--------------


1. Save your work and close all of your apps

2. Close Mail app

3. Hold the Shift key and open the Mail app

4. Close the Mail app (don't search or perform any other actions)

5. Hold the Shift key and open the Mail app (repeat of Step 3)

6. Close the Mail app (repeat of Step 4)

7. Restart your Mac

8. Open Mail app like you normally would

9. Try searching your mail


Let us know if this works

Mar 8, 2021 8:09 AM in response to DoloresDDD

Dolores:


To get flags back on Big Sur email you only have to do the following one time:


Using the Track Pad: Put the cursor over the column title "From", depress "Control" or "Ctrl" and tap the lower-right corner of the Track Pad (that action is the equivalent of "Right Click".


Using a Mouse: Put the cursor over the column title "From" and Right Click.


That's all there is to it.

Good luck.

R

Dec 4, 2020 11:54 AM in response to somuchtrouble

It may depend on whether you're in column layout or not. If you use the view where your main window is the inbox and new messages open in a separate window, then you can find the title bar (From..Subject...etc.). That's where you Control-click and the choices pop up. This is how that view looks, and it's what I use:


But if you have the layout where your messages open in a window next to your inbox/preview column, I don't know how you access the pop-up box. This is how that view looks:


Hope this helps to some extent!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac mail flags not working - Big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.