Apple Event: May 7th at 7 am PT
When I connect my iPhone to my MacBook Pro via USB I get the message "The file can't be found" and I have to click "Ok" before the phone mounts in finder. This has only occurred since updating to Big Sur 11.0.1 and it doesn't seem to cause any other problems but is mildly inconvenient.
Anyone else experience this?
MacBook Pro
For me, this was fixed (from Apple Support):
Plug in iPhone (and, sure, dismiss the pop-ups).
Open up the Image Capture application.
In the … (circle w/ dots) to left of trash can icon.
Click on the dots, and, in the drop-down for ‘Connecting this iPhone opens:’
select ‘Other’.
In the ‘Finder’-like file navigator,
Use the left panel to select the Applications folder,
and then, in the right panel, select Image Capture.
Then, in the lower right of the navigator window…
click the ‘Choose’ button.
Close the Image Capture application (CMD-Q)
Try plugging the phone in again. It should launch Image Capture, and
put up thumbnails of your photos.
If you don’t want that to happen…
Try re-doing the drop down for what to do upon connection…
and select ‘no application’
Oddly: that’s probably where it was set when you started this cleanup!
For me… nothing happens on plug in now! Just the way it was supposed to be!
And the pop-ups… they’re gone, too!
... at least... that all worked for me. on Big Sur 11.0.1 // iPhone6 12.4.9
Worked for me - Thanks!
I didn't go away though :(
Hey again! Did you happen to try the steps I, or others posted previously?
Use spotlight to open image capture, the magnifying glass top right of screen. type image capture and it will find the app for you
ok, I did these steps but this doesn't solve my problem , I need to back up my phone in iTunes. Is that not a thing anymore? Are we not able to back up our phones??
I had NO IDEA that you can do that!! Thank you for your help!!
I get a message "The File can't be found" when I plug in my iPhone via USB
