Pillow on Apple

Question

Level 1

8 points

Pillow on Apple

I have been using Pillow on my iPhone successfully for several years. Recently, I upgraded my iPhone and Apple watch with the latest update and the trouble began. I deleted Pillow from my iPhone and reinstalled. But when I went to the Apple Watch the PIllow program was not listed as installed. I went to the Apple Watch App on my iPhone and then Pillow App was there under "Available APPs" with a Orange Install box on the right. But whenever I tapped on this Install box the App didn't install. Any suggestions on what I need to do?

Posted on Nov 16, 2020 7:41 AM

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Answer 1

karina184

Community Specialist

Nov 24, 2020 12:42 PM in response to phobbs45

Hey phobbs45,

Glad to hear you got it figured out! Thanks for letting us know.

Have a great week.

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Answer 2

karina184

Community Specialist

Nov 24, 2020 11:55 AM in response to phobbs45

Hey phobbs45,

It sounds like you're having trouble with the Pillow app on your Apple Watch.

Restart the Apple Watch and iPhone:

Restart your iPhone, iPad, or iPod touch

How to restart your Apple Watch

Next, try the steps under "Install apps you already have on iPhone": Get more apps on Apple Watch - Apple Support. Let us know if you're able to install the app using those steps.

Cheers.

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Answer 3

phobbs45 Author

Level 1

8 points

Nov 24, 2020 12:17 PM in response to karina184

Actually the solution I eventually found was to unpair the Apple Watch from the iPhone and then pair afterward. Somehow the program was out of sync and by doing the above the Pillow program became synced. But thanks for the reply. I had already tried the restart and that didn't work. I also tried uninstalling and reinstalling Pillow on the watch and phone and then restarting each. But that didn't work either. It does take some time to pair the watch with the phone after unpairing them.

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Pillow on Apple

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