External mic not working with Apple Facebook app

my groups and pages didn’t show up at first. I closed the app and when I reopened it the next day, all of the groups and pages I’m an admin for were listed as options when I clicked “Live.” Good luck!

Honestly? I closed the app in frustration, figuring it wasn’t going to work because they weren’t showing up. Only my personal page was showing up. The next morning opened it to give it one more shop, and when I clicked the live button, it showed options that included all the pages I admin. Hope it works for you!

I have this same problem and it is driving me nuts!! It really is frustrating! I thought it was a problem with my iPhone 7, and I literally bought a 12 Pro Max recently because I wanted to upgrade but also, hoping to fix the problem and the same thing is happening with this new phone! I use my Sennheiser wireless mics on any other app and it works, but when i do facebook live it doesn't work. And my work depends a lot on facebook lives. THis is infuriating. Apple can you help?

This was working for me until Friday night. I used to start my live video, then plug in the feed coming from my mixer and it would work. Not working currently...I'm on update 14.3 on my iPhone 8plus. Its frustrating. It's probably a Facebook thing but good luck getting help from them i bet. If any one has any ideas I'd appreciate it!

I ran a test this morning. My iPhone 11 Pro external audio would not work no matter what I did. I then ran a test using Prism Live and my iphone 11 external audio worked fine posting to Facebook Live. I then substituted my old iPad Air Pro and it worked fine. Same thing with the Pastor’s old iPhone SE. The old phone and iPad of course have the old headphone jack. I have texted Apple Tech Support. They said it’s a Facebook issue. I filed a tech issue report on FB (log into FB on a computer, go to Settings, click down arrow on the top right, then Help and Support and find the “report a problem” screen.). I have had no answer from FB. I went back to Apple Tech Support and asked them to escalate the issue. I think we all need to do this, and see if we get some attention.

Same problem here in Montenegro. Rode iXLR is not recognized anymore by FB live. Streamed today with Streamlabs app which was good as the sound was there already before going live. But, when using the Streamlabs app, the camera stabilization is deactivated. Any idea what to do?

They might be referring to creator studio. Which I never thought of trying that. Maybe I will if need be.

creator studio is a stand alone app. It’s one way you can schedule posts on your phone but it’s buggy as h*ck.

I once scheduled 4 posts one night on the app. They were meant to go out over a weeks time. All of them were posted almost immediately. It was a waste of time. And I know I did it right.

The plug in after only worked until Saturday.

this issue must mess up a lot of people’s work. I was petrified that I couldn’t fix it for my customers yesterday.

I couldn’t even get my Bluetooth headphones to work 😢

This is so frustrating. Should go back to manual labour less reliance on tech.

In my case, I'm not broadcasting through Pages or to a Page. I'm broadcasting through the regular Facebook iPhone app, to a private Facebook group (my private login account, associated with the private group as an admin.)

Still not working. I submitted a help ticket to Facebook on Friday but haven't gotten a reply.

Plugging and unplugging worked for me too until iOS 14.3. Yesterday during our livestream nothing I did could bring the sound in through the microphone port for Facebook Live. Worked fine for other audio apps.

Snap ! I solved a way round this with plugging in after live had started when it first started happening on last update but went to do a live show today after installing new update and now nothing either way. Let down many people tunes in to watch a show which had a paid for audience / Facebook pages.

come on Apple sort this out hey

We just did a Facebook live 30 minutes ago and everything worked. We were using an iPhone 12 with iOS version 12.2. I plugged the external mic in about five seconds after the live started. Hope this helps.

The problem is that many of us did that work around, and it worked -- until it stopped working. For the past few weeks I cannot get FBLive to accept the external mic at all on my iPhone 11. We are using an old iPhone SE which still works. Lots of folks are banging on Apple and FB to address this. We need a real fix.

Yes that will work as it’s not the new iOS update 14.3 which has caused it to not work at all, so if you have an old device with an earlier iOS software be fine. Apple are working on a fox for the new iOS update so just a case of waiting - hopefully not too long lol

Something maybe related to help Apple or FB fix the problem: As others have noted, November-ish external audio in FB Live stopped working from our iPhone 11Pro until we started plugging in the lightning cable after the stream started. Additionally, if we started the broadcast with the rear camera then switched to selfie mid-stream, the audio would revert to internal. Unplugging and plugging in the cable switched back to external--annoying but manageable once we figured it out. Now since either FB's latest update or 14.3 or both, nothing works. External audio simply doesn't work. For now we're working around by using an Android phone (sorry Apple) or maybe Prism Live (sorry FB).

Please fix this!