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Iphone 12 Pro Max rear camera stopped working

Anyone elses Iphone 12 Pro max rear camera appearing black in the Camera App ? Also the flashlight has stopped working which makes me suspicious, front camera seems fine, it hasn't been dropped or anything and everything worked fine for a couple days until this afternoon. Wondering if I'm maybe missing some weird setting with the new camera features that is making everything black or disables the camera module ?

iPhone 12 Pro Max, iOS 14

Posted on Nov 16, 2020 4:42 PM

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Posted on Nov 29, 2020 9:33 PM

No one wanted to believe a brand new phone wasn’t working either, they all wanted to think it was user error, if you have a store close enough from wherever you bought it , I’d try to get it swapped for a new one asap. Over the phone they all tried to get me to send it in for repair under warranty. If you get on with AppleCare they can remotely run a hardware diagnostic to definitively test the rear module.

45 replies

Iphone 12 Pro Max rear camera stopped working

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