Issue with rear glass iPhone 12 Pro cracking/ smashing easily
Has anyone had issues with the rear glass cracking mine broke very easily by placing the iPhone 12 pro and iPhone 12 pro Max back to back to check sizes.
iPhone 12 Pro, iOS 14
Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address
The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
Has anyone had issues with the rear glass cracking mine broke very easily by placing the iPhone 12 pro and iPhone 12 pro Max back to back to check sizes.
iPhone 12 Pro, iOS 14
This is crazy. I’ve had this phone 4 days and the back glass cracked with out any accident. Spoke with an Apple representative and they have not heard of this being a problem. Now I have to spend $$ to get it fix. I thought this new iPhone 12 max Pro had a new stronger glass and case.
"....Some people legitimately want to know, in a apple discussion forum, if it is a generalized problem...."
That is easy to answer - no it isn't.
Apple developed a faulty product with the glass back. Besides easily breaking, it is dangerous as chards of glass scratch me when taken off my Otterbox.
Never buy an Otterbox
[Edited by Moderator]
Yes, why does Apple not take this serious. This is ridiculous!
be careful. As someone said before - don’t drop it? Lol. It’s really a problem of the iPhone and apple is not listening.
Oh I believe they are listening - just not taking care of their long-time customers on this one - very sad.
Thank you so much for the information. Much appreciated
You're very welcome and good luck!
Not a defect.
It doesn’t matter what any other iPhone did or didn’t do, you subjected the back glass to stress by putting it in your back pocket and it broke as a result.
Pretty straightforward.
This just happened at my place too. No drops, permanent DBrand case, noticed shattered camera glass and then removing the case, the entire **** thing was smashed.
This is a perfect opportunity to bring it into Apple to have them verify this was a non-impact failure of the back glass. Please keep this thread updated if you have any success dealing with them.
Yes having a better design.
Yes, 3 of ours cracked both front and back. We have had iPhones forever and never had an issue until now.
Issue with rear glass iPhone 12 Pro cracking/ smashing easily