Macbook pro screen gets blurred

After a continuous use of around 2 hrs, my Mac screen is having issues like showing grey colored horizontal lines. In 5 minutes the system completely stuck. If I put it in sleep for sometime, it gets corrected. Again the issue is back after sometime. This issue is there for around 2-3 months. Why this happens?

MacBook

Posted on Nov 17, 2020 9:55 AM

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1 reply

Nov 25, 2020 11:32 AM in response to reenaphilip

Hey there, reenaphilip.


After reading your post, we understand that you are seeing gray colored horizontal lines on your MacBook Pro, which then becomes unresponsive. You can try starting into safe mode and then out of safe mode to see if the issue with the horizontal lines continues: How to use safe mode on your Mac


You can also test in a new user to see if this continues there as well as your usual user. This article shows how to set up a new user: Set up users, guests, and groups on Mac


Those steps can help isolate what's causing this issue. Let us know if you notice the gray lines while your MacBook Pro is starting up.


Take care!

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Macbook pro screen gets blurred

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