Homepod mini handoff not working

Certainly doesn’t fill one with hope that this problem will be magically rectified through turning Bluetooth on and off, but at least Rez_M gave a complete airing of the probable outcome for our efforts to fix what we’re told by Apple Support is our problem alone. The post also highlights the point that the fix can only be solved by Apple and not by the unwitting customer. Apple should acknowledge it and quit wasting everyone’s time.

Murtaza, that’s good news. Did it always work on your iPhone X? Or was there a time when it did not work and through their efforts Apple Support was able to rectify the problem for you? To know simply that it works for you doesn’t help those of us for whom it does not. The frustrated among us who can’t get Handoff to work will look forward to any help you might provide.

I have just updated the Home Pod Mini to 14.2.1 hopeful that it would fix the problem with Handoff. It did not! Has anyone else who is unable to get Handoff to work been successful after the Software Update released today, December 7, 2020?

Thank you for that information. It appears as though Apple is now at least acknowledging the problem. Along with the Home Pod Mini, I also have the original large Home Pod, and interestingly Handoff is not working on it either. I suppose that points to a problem with the present iOS rather than a hardware problem on the Mini in particular.

Hi Puffy98 - What phone are you using to make the Handoff? If it is an iPhone 12 (if so, I'll assume that you are running 14.2.1 on it also, or was it an older phone running 14.2), did you do a clean install on the phone or did you set it up with an iCloud backup from a previous phone? As an aside, I contacted Apple Support today to verbalize my disappointment and to question if 14.2.1 addressed the Handoff issue, and they did not indicate that 14.2.1, even though the 12/7 release was for the Home Pod specifically, was to address the Handoff feature. I did not see it in their release notes either. In any event, enjoy your newly-functioning feature. The rest of us will hope that we are not too far behind you.

i recently upgraded to 12 Pro Max. Got speaker almost two weeks ago. In beginning handoff worked. Now it doesn’t. Saw I had software update yesterday which took speaker to 14.2. Same issue. Now when I tap speaker playing music on phone it says more than one device trying to play music and did I want to upgrade to family plan. I have to AirPlay for sharing now.

I’m in total agreement with you, JimCzer. Where’s the fix? At least these posts are bringing our problem to a wider audience. iOS Today on TWIT did a piece on it on their Tuesday show. (Good show, by the way.) Unfortunately, the info provided was not correct. Apple will need to address this as a widespread problem because it is. If not, they will get my new iPhone and the Home Pod Mini back, and when enough people return the product, they’ll take notice. Enough already - I’m not wiping my phone, I’m not taking all of my apps off of the phone either. And I am tired of dealing with Apple Support so-called professionals who don’t know what they’re talking about if it’s not written on a sheet of paper in front of them. The additional support I buy for various products through Apple Care+ is proving to be as useless as the info provided by their frequently woefully uninformed first line advisors.

Well, it doesnt work for me but in my case I have two iphone 12 pro max, works on one but not the other, it really ****** me off that I spent so many hours with Apple and sounds like that the handoff feature for airpod mini isnt really available yet. So it may or may not work at this point be officially sounds like it wound be a supported functional feature until 14.3

I am wondering if my company mobile device management is preventing handoff in iOS 14. Does anyone NOT have device management in their profile settings? I can’t remove it because it’s mandated by my company.

Also having this issue. Have tried all recommended solutions and even called apple support, but they didn’t offer anything new to try. I updated my HomePod mini to 14.3 and no change. I’m using an iPhone 12. This should really be a priority to Apple’s developers as it seems like a fairly widespread issue and we can’t use one of their most convenient features.

Why would I pay the apple premium for features I can’t even use?

Didn't work for me. Wish that it would, but it didn't. For an app such as Amazon Alexa, one would think Apple might rectify that. Even though those of us here are obviously Apple supporters, many also own Amazon Alexa devices and speak to Alexa often throughout the course of the day. Apple and Alexa should work in communion with one another. If in some instances there is a problem, one would think Amazon or Apple would have to get on that right away.

I have problem with HandOff "Transfer to HomePod" with big one HomePod, after last update. I tried reset to default, unpair/pair again with home and apple ID, turn on/off handoff on iPhone, all basic things. Not working :(

iPhone 12 mini & iPhone SE2 with latest update

At this point I would give it a little time and let Apple figure out the problem. I think we all have tried enough and now they need to gather log file information and come up with a fix. Apple reached out to me and gathered some log files so its very comforting to know that they realize there is a problem and they are working on coming up with a solution, hopefully a firmware fix but it may take a few weeks or so but Im sure they will figure it out. At this point we need to be patient, Ive been an apple user for a long time and Ive always seen them come up with a fix sooner or later, Im okay with it for now. Im done with troubleshooting, now its up to Apple to come up with a fix, I personally will hold onto my homepod mini’s because Im sure they will fix it eventually.

So I have bad news and good news. The good news is that I think I have narrowed this down to some sort of app interference.

the bad news , after sitting here contemplating the horror of deleting my phone and reinstalling all those apps from scratch and testing handoff between every one. I just can’t. I’m tapped out. 😂

however, I hope my findings will help lead someone in this community, or Apple down the path of picking out the culprit app.

it took me four hours to re-download all my apps after a complete wipe last night. If I tested handoff between every app install, it would take me 24 hours to finish. I think I’ve reached my mental limit.😩

probably a case better solved in Apple laboratories.

as a follow up, I will call Apple support again today with my case number and update them on the info that I found. Hopefully it helps them get a fix this.

I’ll keep everyone updated to any new findings. Maybe after a few days and some sleep I’ll feel differently. But as of now, I’m done.

Without the use of handoff, my plan is to just use airplay until this bug is fixed.

A new issue found today...after all the reinstall and setup done, during the call suddenly speaker voice stops and the audio mode is still on HomePod. To continue the call, I had to manually change it to the iPhone speaker and the recipient is still on the line. These issues are crazy and until these are fixed its a waste of time with HomePod mini. Still I love this product !