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A PDF will not delete from files. Says it doesn’t exist

PDF file won’t delete from files on iPhone 12 pro. Message says file doesn’t exist.

iPhone 12 Pro, iOS 14

Posted on Nov 18, 2020 3:35 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2020 2:01 AM

A hard reset fixed the problem

2 replies

Nov 26, 2020 7:42 PM in response to tonypsr

Hello tonypsr,


Welcome to Apple Support Communities. We understand being unable to delete a PDF file from your Files app on your iPhone, and we'd be happy to help.


Have you tried to delete the file from a different device if it's stored with iCloud or another cloud service? For iCloud, we can use this link:


iCloud


Also, let's try to restart your device normally, and see if the issue persists:


Restart your iPhone



Let us know the results. We'll be waiting for your response.

A PDF will not delete from files. Says it doesn’t exist

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