Safari freeze when create a password in safari or reset a password

When I try to create an account and reach to the “create a password”, my safari is freeze, can’t move; I need to close the safari then reopen it to continue using it. But the problem about password still exist. Same for resetting a password for an account. Is this a iOS system problem or my phone problem? I have this problem in my iPad too. Is that I upgraded the 14.2 iOS too fast when it release? Is there a way to fix it?

iPhone 6s Plus

Posted on Nov 19, 2020 8:06 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2021 8:20 AM

It seems that if you go to Settings —> Passwords —> AutoFill Passwords, then toggle off AutoFill Passwords, that Safari no longer freezes when you attempt to enter a Password on account creations. Safari Private Browsing also seems to be unaffected by the freezing on password creation entry regardless of whether AutoFill Passwords is turned on or not.

199 replies

Dec 12, 2020 8:56 AM in response to JL66

This issue seems to be connected with passwords auto fill. If you go to settings/password/autofillpasswords and toggle it off the you won’t get the freezing. Once toggled back on the freezing comes back.

Also the issue seems to be throwing a “bug type 288” code on analytics data. This is under setting/privacy/analytic&improvements


I have no idea on the why or how. Hopefully someone with more knowledge can figure this out.

Jan 4, 2021 6:20 AM in response to JL66

For me this trick does not work, and also putting my iPad into private mode on safari still didn’t work 😢.

I am now currently on an iPad Air 4 and am on iPadOS 14.3 and this password glitch is really frustrating!

But this glitch isn’t only on Safari, it’s actually in many apps (and in apps that apple didn’t make), even in the settings App! If you click on almost anything related to passwords, the app will just freeze and crash, and it doesn’t let you ever write your password! Which means that you can’t even sign up into a new app or a website! Apple really needs to fix this as soon as possible, and this has been a problem from over a month ago with iPadOS 14.2, and in iPadOS 14.3 this still is a problem and they haven’t fixed it. Hopefully they fix this problem, because it is very annoying. 

Jan 18, 2021 4:07 AM in response to JL66

My iphone does the same thing and started only after update.. only happens on some password entry or re-enter password. Specifically happened on irs.gov as well as columbia gas website login when i was changing passwords. It would freeze for a few minutes and safari would be totally unresponsive, iphone would still let me home key out but safari would be locked completely for those 3 minutes or so.. and was recreated multiple times after phone reboot, network reset, web data removed, content blockers toggled, all experimemtal features off, desktop site requested and on mobile.. no changes... is odd that it will actually go through though eventually but if you clicked anywhere or anymore than once during the wait then your patience was even further tested by closing the dialog box. Which would free the webpage up until you clicked the fill password box again...

Apr 1, 2021 1:18 PM in response to JL66

It's April 1, 2021, and I still have this issue. It's any site where you fill in info. Doesn't matter if it's a password, social security number, or what, the entire screen freezes. I've been switching to the Ecosia browser. Works fine there. May make Ecosia my default browser on my iPhone 12 Pro Max.

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Safari freeze when create a password in safari or reset a password

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