Safari freeze when create a password in safari or reset a password

When I try to create an account and reach to the “create a password”, my safari is freeze, can’t move; I need to close the safari then reopen it to continue using it. But the problem about password still exist. Same for resetting a password for an account. Is this a iOS system problem or my phone problem? I have this problem in my iPad too. Is that I upgraded the 14.2 iOS too fast when it release? Is there a way to fix it?

iPhone 6s Plus

Posted on Nov 19, 2020 8:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2021 8:20 AM

It seems that if you go to Settings —> Passwords —> AutoFill Passwords, then toggle off AutoFill Passwords, that Safari no longer freezes when you attempt to enter a Password on account creations. Safari Private Browsing also seems to be unaffected by the freezing on password creation entry regardless of whether AutoFill Passwords is turned on or not.

199 replies

Dec 7, 2020 10:27 PM in response to JL66

Same!!! Once I get to the point to create a password on a new site I’m joining or creating a profile for it just freezes!!! Has happened on Chrysler Financial, NYS DMV, Shoeshowmega and Sportztv within the matter of 24 hours after updating to 14.2.1 on my iPhone 12 pro max 512gb.... please fix this ASAP Apple! Now I have to get out of bed and go downstairs to get on my iMac at 130am. Not that I’m lazy but I should be able to do it right here on the best phone in the world right now. 🤷🏽‍♂️

Dec 14, 2020 11:55 AM in response to VaultHealth

I'm using it with an iCloud account but my devices keep asking me for the apple password time and time again. It is getting old fast. I also do not have two factor ID on and do not want it. I don't carry more than one device around for 95% of the time I use my phone. It is a huge hassle. As I am trying this, my phone wants my PW again!! Fourth time today.

Dec 28, 2020 8:52 PM in response to JL66

I have been facing this issue when creating a new profile on Safari through my Iphone11 or when resetting a password. All fields are active but then when you go enter a password the screen freezes and then the entire Safari application freezes and you no longer can do anything. You have to exit and go back. Sometimes you don’t realize but it fills the field and since you’re tapping on the screen may enter something and you get “incorrect” password which could cause even further issues for locking people out of sites. I have deleted cookie history and website history thinking that was the root cause but it only happens on my IPhone 11 and it’s been like this since November. Please advise. Please fix.

Jan 5, 2021 3:18 AM in response to I_like-Apples

Do apple ever read these ? Still no sign of a fix , it’s even affecting my input under Nike running club with my runs , taking and age to save data after a run . Been an apple user for 6/7 years now but this has been the worst ever . I even had about 4/5 phone calls with apple support back in December and sent logs and screen shots over and she said apple engineers will sort it . Still waiting

Feb 15, 2021 11:20 PM in response to JL66

I also have same problem with my iphone 12, its really driving me crazy, I enter all data asked by any site and then when time comes to fill up the password box suddenly I cannot even click inside the box, let alone filling it, and then the safari page refreshes erasing all data I have entered along with it. Whats going on apple? When are you going to fix this? Its already several months with this.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Safari freeze when create a password in safari or reset a password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.