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I just got my beats flex HOW DO I CHARGE???

I don't know how to charge my beats flex. the cord has the same connector on each side. one side does plug into the beats but I have no idea what to plug in the other side to it does not match with anything else to plug it into it doesn't fit in to my computer or any power source please help I am pretty tech savvy and my son has beats and my husband has Bose theres plug into a normal power adaptor I'm so confused and I have looked up videos on google they don't show where to plug it in, I can't find an answer HELP ! Please !!!

Posted on Nov 20, 2020 10:51 AM

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Posted on Dec 23, 2020 7:57 AM

Don’t be confused, it’s ridiculous that these come with a cable that doesn’t plug into anything. My partner just got these for my birthday but now I can’t use them because they have went dead and I can’t charge them until I get a new cable. Hope the genius who decided this gets a Christmas bonus 🙄

103 replies

Apr 27, 2021 9:06 AM in response to k-w-4

I have a wall plug though I still don’t know how to charge these... my headphones came with a usb-c adapter but no charger!!! How the **** am I supposed to charge them?! I literally just spent £50 on these headphones and I know it’s not that much money but I don’t want to spend any more on a stupid charger! Just put a charger in with the headphones! It’s not that hard!!

May 9, 2021 2:03 PM in response to Farhanahmed911

Recently purchased Beats Flex when my old earphones finally died. Loved my old earphones but wanted to upgrade to something sleeker, what a mistake. I am so sorry I bought these. The whole charging situation is ridiculous on its own merit, but they do not automatically connect to my iPhone when I turn them on and have to manually connect it every time. The controls are not convenient nor do they respond well. Bottom line is I hate them, will never buy a Beats product again.

Jun 9, 2021 9:41 AM in response to coltsgalll

You need to use any USB-C charger. whether it be a Apple USB-c iPhone 11series which came with a plug or if you purchased an iPhone 12 and brought a plug. If you have the iPad Air or iPad Pro latest generation you can use the charging plug that came with that.


Any other Charge that has a USB-C output like a switch will charge them.


Unfortunately the Apple documentation and box as so many have said hasn't made it clear you need to use a USB-C charger since the enclosed lead isn't a standard USB to USB-C adapter

Jun 10, 2021 9:29 PM in response to coltsgalll

Yup, absolutely annoying. I thought they put the wrong charger in my box. Noooope. Just a terrible design. Didn't realize they were made by Apple, or I could've guessed they'd be screwing the consumer over in some way.

So the answer to your question: you have to buy more sh*t if you ever want to use your headphones (And thus commit ever more cables & electronics into the sea, who wants a nice planet anyway?). Or return them and get a pair of headphones made by a decent company...if one exists.

Jun 23, 2021 4:02 PM in response to coltsgalll

I’m so glad I found this thread & this question 😣

Someone at AT&T should’ve mentioned this cute little adapter issue 😓

after trying every adapter and charging station in the house and thinking my Flex Beats must be broke , although I had a suspension that the adapter was different but I didn’t know what would fit it .

Glad I’m not the only one and now I’ve ordered the USB-C adapter, also on the iPhone 12 lighting charging cord that comes with the phone in the box , the other end is a USB-C . But other cords will work .

Sep 22, 2021 1:08 PM in response to coltsgalll

I bought mine as well and I am under the thought that if you sell something that needs charging don’t assume that we all have everything, send the **** wall adapter and the cable if needed! I called and complain to them because my beats was dead in the box. No red light at all. They want you to spend between 10 and $17 to buy an adapter to charge their product needless to say it went back. Not only were they dead upon arrival but I do not like the idea of having to buy something else just to charge their product. That’s bad business. That’s greed

Sep 23, 2021 3:10 PM in response to coltsgalll

Don't buy the Flex, there is no way to charge it at all, it's unbelievable that they sell a product that you have to buy another product in order to use it, it is a scam at the highest level on top of that the instructions are printed so small in order to save paper and printing that you cannot even begin to be able to read them. This is an awful lack of customer concern the exploitation is incredible, it's shameless and we should all post it on every forum. Never again will I buy a product from them, never. Totally by design to cheat their customer, they designed it that way.

Sep 23, 2021 3:17 PM in response to DontbuyBeatsFlex

I totally agree I’m not buying these. In the last week I have purchased two sets and they must’ve sat on the shelf for a year or two because the batteries were dead and we’re not even chargeable! And the fact that they want us to pay $10-$17 just for a **** adapter to charge a product that needs to be charged is the craziest and most greedy thing I’ve ever heard. Take them back. The best thing I’ve heard about them is they lasted for two months. Buy Jlabs. You will thank me later

Sep 25, 2021 7:09 PM in response to coltsgalll

Funny how the apple staff made no effort whatsoever to inform me about the products features i.e the fact that if i want this product i also have to pay for a charger. Funny ol world isn’t it. The lack of any information to do woth the products charging capabilities of which are not specified on the packaging your able to witness prior to purchase shows what a money grab this product is. JVC sell just as good for £25 and its a sad fact, especially after a receiving these headphones as a gift expecting them to be somewhat practical bur found the complete opposite. Please do not take this review with a pinch of salt as it is factual from an avid apple consumer.

I just got my beats flex HOW DO I CHARGE???

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