Gift Card already redeemed Issue

Hello

I just bought a $50 Apple gift card from Target, I unsealed it, scan the code using my camera, and it says it's already been redeemed. How is that possible?? Support tell me 'your code has no value, it was already redeemed by another account and we cannot tell you by whom". Unbelievable!! It feels like a total scam! And apparently there's nothing to do! Really unbelievable that a company like Apple uses/don't do anything against scam like this...

MacBook Pro 13″, OS X 10.11

Posted on Nov 20, 2020 12:46 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2021 5:07 AM

Nope. When a gift card is sold, any gift card... Apple, Amazon, restaurant, etc., it is activated at checkout by the cashier. If they fail to activate it correctly, it has no value. This is to ensure that someone can't just pocket a gift card at the big display and walk out with thousands of dollars worth of gift cards...


You have to take this up with the store where you purchased it. Someone at the retailer had to activate the card, then use the value and return it to the display where you picked it up, or you had to leave it somewhere where someone could steal the code from it and use it before you attempted to redeem it.

53 replies

Feb 15, 2021 5:19 PM in response to Billy_Ay

Just finished a chat with support about this very same issue.


Bought a gift card on Saturday morning from Albertsons. Husband tried to redeem the code today but was given the message that the code was already used. We're going to try to go back to the store to see if anything can be done, but we both have the feeling that we're just going to waste our time with this, and that i'm out $50 on a gift that was supposed to be for my Husband.

May 14, 2021 11:04 AM in response to Nicolas Rizo1

Such a disappointment to see so many people with the same complaint/frustration. It is clearly a problem that apple is fully aware of, yet intentionally chooses not to address. Meanwhile...Apple and Target intentionally continue to sell gift cards and bury their heads in the sand. Is this a legal way to steal from the very people who have made these two corporations successful? Such a disgraceful way to to business.

May 17, 2021 10:47 PM in response to AraceliMadrigal

This just happened to me today. I bought a $100 gift card and two $50 gift cards from Walmart. The two $50 gift cards were already activated. And the $100 gift card worked OK. Total ******** that I’m out $100. I agree with the other posters that I give these as gifts around Christmas time. Pretty sucky to give a gift that’s already been spent.

Jun 24, 2021 2:52 PM in response to Nicolas Rizo1

This just happened to me too. I had my high school graduation party a few weeks ago, and today I was going through all my presents and went to redeem my $50 Apple gift card, and it said redeemed. I tried multiple times and just got off the phone with Apple. They were very helpful, don’t get me wrong, but they didn’t fix my problem at all. They basically told me to go tell the person who gifted it to me to go to the store where they got it and talk with them. That’s such an awkward situation to put my neighbors in. Also, not to mention that it is unfair to me. They put me on the line with a supervisor, and I feel like they can 100% see it wasn’t me who redeemed it, and probably wasn’t redeemed anywhere near me either. Apple is literally one of the biggest companies in the world and the fact that they can’t refund cards that have literally been stolen is beyond me. And after reading all of these replies with their experiences at the stores where they purchased the cards, it seems I am out $50 on a completely new and sealed gift card.

Aug 7, 2021 3:10 AM in response to Taseiyu

I hope my advice could help out. Albertsons gift cards can be used in-store and online at Albertsons. Most gift cards can also be used at other Albertsons brands like Safeway, Randalls, Tom Thumb, Pavilions, Vons, and Carrs. Check your gift card to verify the stores that it is eligible at. Still, you are not able then you need to contact the Albertsons store for a help desk and well Albertson Return Policy might let you return it back.

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Gift Card already redeemed Issue

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