T-Mobile estimated is popping up every minute. It is already on the phone. T-Mobile says it’s Apple, Apple says it the carrier. I’m deleting my plan how do I clear the pop up?
iPhone SE
So you have, an At&t eSIM and a T-Mobile card SIM?
Negitive i have at this time two physical sim cards. This issue started when i had a esim from T-Mobile
and you swap them out as required?
Well, that explains why TMo is not interested in helping you, since you're not a customer.
You've got to get rid of the TMo esim on your phone. Your phone is reaching out to their tower and their system recognizes that you don't have a plan and is telling you to sign up for one. Delete the esim and problem should go away.
I have done this. With a senior adviser sharing my screen.
i didnt try the esim on any trail. Iphone has one sim card slot. That is occupied by att. Esim is offered by carriers. I contacted tmobile converted my sim card number to a esim number. It was attached via eid. It became problematic and i converted the esim number off the phone back to the previous sim card number from tmobile.
deleted all tmobile cellar plans. My bars are no longer split but i still get a setting notification that wants to add a plan that is not valid. Tmobile cant figure this out.
Settings, General, Reset, Reset all settings
If that doesn’t fix it
Back up the phone
Settings, General, Reset,
[correction] Erase all content and settings
Set up as new with your normal AppleID.
See if it stops.
If it does then Restore from backup
All along you have omitted to say what you see, what you have tried, what T-Mobile have tried, your purchase history, it has been hard work.
You talk about T-mobile but your phone says AT&T (are they the same)
One thing is for sure it is T-mobile’s problem to fix if a full wipe does not work
Somehow, your iPhone imei is associated with that tmo account. If you managed to delete the esim off the phone, it has to be at tmo's end. Have you put the tmo physical sim card in another phone? As soon as you do, that phone's imei should associate with the tmo account and take the iphone off.
If it doesn't, do it manually through your tmo account. I just swapped phones and numbers this week online when I got my new iPhone 12.
I'm just throwing ideas out here, so foregive me if you've tried all that.
What exactly does it say?
I have. Even gone back to a sim card on tmobile and still get the notification
by the way did you install T-Mobile eSIM app for a pre-paid plan?
I have a plan. Still do.
plan was deleted and its cleared. But have this phantom plan wanting to be added.
reset network
my eid is cleared at tmobile
T-Mobile plan pop up
