Does anyone know where I can find a list of printers compatible with Big Sur? Have just updated OS and old printer no longer supported. When I shop for a new printer, none list Big Sur as compatible OS.
iMac 21.5″, macOS 10.15
The Big Sur developers did an excellent job of developing the macOS. It's the printer manufacturers, who had nearly a year to prepare, that didn't do a good job of providing software to work with Big Sur.
Old Toad wrote:
The Big Sur developers did an excellent job of developing the macOS. It's the printer manufacturers, who had nearly a year to prepare, that didn't do a good job of providing software to work with Big Sur.
Very well stated!
It amazes me how many people come to the Apple forum, for printer driver issues.
MyApple8MyPC wrote:
It amazes me how many people come to the Apple forum, for printer driver issues.
Well HP really blew it this time when they didn't renew their signature for all of their driver software for the Mac.
Then they didn't provide new drivers. Not very customer friendly.
Old Toad wrote:
Well HP really blew it this time when they didn't renew their signature for all of their driver software for the Mac.
LOL. Doesn't surprise me. Of all the printer companies IMO HP is the worst, especially when it comes to customer service.
I recommend a couple of steps to help isolate the problem.
I hope one of these steps works for you
I have an HP 4650 OfficeJet - updates all up to date, and everything reads as "OK" in terms of connectivity etc - except that Big Sur on my M-chip MacBook Air doesn't seem to want to process "print" instructions - the queue just sits there and the printer does nothing. Any ideas anyone?
Can’t “assume” I went to HP website, found my printer and driver for Big Sur. When I clicked on the link for the driver it will download it but when I try to install it I receive an error message stating “Apple cannot be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact developer for more information.” Good luck with contacting HP Support. I was not able to contact them.
I had already been successful in downloading the new driver for my HP 4650, but was still having trouble printing (though not scanning). And then, out of the blue and without any rational explanation (to me), my printer has started working. Good luck with your problem, though.......
Thanks for your response. You are correct about print manufacturers. I have an old HP Laserjet Pro MFP M29w. It never did scan. After I updated to Big Sur it stopped printing. Because it is out of warranty HP refuses to supply software updates. As a result, a perfectly good laser printer with new toner is useless.
So I bought a new HP Officejet 9015e. It printed and copied fine but would not scan. After 2 hours with HP support (since it has a new warranty they allow phone calls), they couldn't find a solution. After another hour with Apple we concluded that the only way to scan with this new HP was to use HP Smart. It is terrible software. After a second call to HP they finally admitted that Mac Image Capture would not work because HP wants customers to use their proprietary software. There is no work-around. When I suggested to HP that my only option was to return the printer the guy hung up on me. I called back and got a more cooperative customer support person. But after we tried a couple of failed workarounds she agreed that if I kept the printer I would be reduced to HP Smart. So I'm sending it back.
Now I am in the market for a laser printer/scanner that is compatible with Big Sur Image Capture. I will avoid VueScan because I insist on using Image Capture, a very fine and useful scan software. Thanks for your time.
Due to bad advice from an HP community advisor I was given a link to a laserjet M29w firmware update. Unfortunately it was for a LaserJet 3020. Now the printer is locked up and won't even copy. The LED flashes HP and the power light blinks. Without the proper firmware the printer is useless.
I made two requests for replacement firmware from the HP community advisor but have gotten no response. I placed another post in a different thread but haven't gotten any response.
I'm considering a Brother MFC-L2750dw because it is listed as a printer compatible with AirPrint, but I have no way of knowing if it compatible with Image Capture software.
Hi,
In order to update the firmware, the HP LaserJet Pro MFP M29w printer must of course be accessible in some way, which it does not appear to be now. I assume that the error state in question is not mentioned in the manual (http://h10032.www1.hp.com/ctg/Manual/c05847830.pdf), and that it is not even possible to print a configuration page. Sorry to hear about this.
HP has taken down any software/firmware for old printers no longer under warranty. Going to HP software downloads you get this message: We were unable to find drivers for your product.
So, you are right, I can't even print a configuration page.
Image Capture is the Mac OS scan program. It has lots of options and works with one click. HP limits scanning to their inferior proprietary software. HP refuses to allow Image Capture to interact with HP printer software. Therefore I have to find a scanner/laser printer that works with Mac's Image Capture.
Answers:
1) Quite possibly but its more work for them especially when there are big changes
2) I doubt it
3) No idea.
4) New OS version always break something and new OS often gives you things you won't use. If it ain't broke don't fix it. Still on Mojave and High Sierra on a Mac Pro
5) Not very much but don't upgrade the OS for at LEAST a year.
6) I did !
I've been waiting since the Mac OS update last November to print with my HP PageWide Pro MFP 577dw. Neither HP support nor Apple support can make it work with a simple USB connection. Worked fine before the OS update.
Printers compatible with Big Sur
