4th Gen 2020 M1 Mac mini bluetooth issues with Magic Mouse2

Actually what I was saying was that I was seriously affected but, in my case, the Bluetooth resets that I implemented seemed to fix things with the exception of these very minor, once in a while disruptions. I have no idea why I was able to resolve the issues and others not. If I didn't know I surely would share it.

I'm going to add another issue I have encountered and that is where everything freezes up. Mouse cursor moves but clicking on an object does nothing. Keyboard beeps (error beep sound) on key presses but no letters appear. The only way to regain control is to use the power switch. There are clearly a lot of bugs to be resolved for this new hardware.

Could you tell me the brand and model of the adapter? I tried to use a generic adapter which worked fine with Intel Mac but wouldn't register on the M1 – I think this could be a great solution if I can find an adapter which works!

Great, thanks. I tried everything to get the one I have working. I could see it in Bluetooth Explorer but I couldn't activate it... Anyway, hopefully I can get my hands on something like what you have.

And again.

I will be appreciated for any help.

Log

Magic Mouse 2 disconnected

2021-01-20 13:07:59 +0000 Handle: 0x24 disconnected, reason: 0x08

2021-01-20 13:08:00 +0000 Role change 0 for handle: 0x0

Magic Mouse 2 connected, handle: 0x28

2021-01-20 13:08:00 +0000 Mode change 40 for handle: 0x2

Magic Mouse 2 disconnected

2021-01-20 13:08:08 +0000 Handle: 0x28 disconnected, reason: 0x08

2021-01-20 13:08:08 +0000 Role change 0 for handle: 0x0

Magic Mouse 2 connected, handle: 0xB

2021-01-20 13:08:08 +0000 Mode change 11 for handle: 0x2

Bluetooth Connection Monitor

Magic Mouse 2 - XX-XX-XX-XX-XX-XX

Number of HID Disconnects 4

Connect Wednesday, 01-20-2021 04:08:09:222 PM

Disconnect Wednesday, 01-20-2021 04:08:08:124 PM

Disconnect Wednesday, 01-20-2021 04:08:08:124 PM

Connect Wednesday, 01-20-2021 04:08:01:153 PM

Disconnect Wednesday, 01-20-2021 04:07:59:799 PM

Disconnect Wednesday, 01-20-2021 04:07:59:775 PM

First Seen Wednesday, 01-20-2021 03:04:25:345 PM

Number of Host Controller Disconnects 0

Does the Mac unlock with your Apple Watch using the BT400? Mine doesn't with my older IOGear one.

No disconnects using it but I would like the unlock Mac feature to work so am considering getting a BT400.

Thanks.

Peter

Still exists.

I have just received my Mac Mini same configuration as you mentioned and having this problem every now and then.

I tried on my 17" 2019 MacBook Pro with Big Sur installed and nor problem at all. So the problem is with 1 day old Mac Mini.

Has anyone installed the Big Sur 11.2 Release Candidate and had it resolve their bluetooth connection issues? I thought I read someone had installed one of the earlier 11.2 Betas and it didn't resolve the issue.

That has been noted; in my case, File Vault has never been turned on, and I still have the same issues.

Also, installed RC2 last night, went to bed, and just started using the M1. Connect/Disconnect/Connect/Disconnect occurred almost immediately upon using the M1 Mac Mini.

So, in my case, RC2 had NO EFFECT on the issue. I've ordered both a Bluetooth 4 and Bluetooth 5 Asus dongle, will try those.

Have to admit, disappointed that although RC2 is/was supposed to address bluetooth issues, it still has not fixed the situation.

Can someone tell exactly how to use the ASUS BT400? Do I have to turn OFF Bluetooth on the mini first? I ask because I bought one, plugged it into my monitor (which is connected to the mini via USB-C/Thunderbolt), and I couldn't see it to connect to. Sorry to be a dummy about this.

As an aside, on the first page of this post, it used to have a button that says "I have this problem too", and in parentheses it had the number of people (it was like 790 for this thread last I checked). I don't see that number posted any more.

Very curious...

I can try that; my problem at this point is I'm busy with work, and for that, I need the Mac Mini TO WORK. At least with the bluetooth dongle from Asus I can get my work done.

I will try to do that later this afternoon or early this week, though, because that is a good idea.

I have a late 2008 model 3.2 GHz 6-Core Intel Core i7 mini and have had this issue almost from new. Splashed out and got the grey magic keyboard and mouse. Very disappointing. Ive tried removing everything else from Bluetooth, resetting the module and all the usual things. I seems to happen less if I turn off WiFi but in the end I gave up and starting using an ugly wired mouse. I've been an Apple pro users since the mid 90s and feel a bit let down in recent years I must say.

Yep. Clearly Steve Jobs was a piece of work but ...

Hardware, Features and Settings:

  Name: Mac Mini 3.2 i7

  Address: 38-F9-D3-61-BD-6A

  Bluetooth Low Energy Supported: Yes

  Handoff Supported: Yes

  Instant Hot Spot Supported: Yes

  Manufacturer: Broadcom

  Transport: UART

  Chipset: 4364B0

  Firmware Version: v101 c4417

  Bluetooth Power: On

  Discoverable: Off

  Connectable: Yes

  Auto Seek Pointing: On

  Remote wake: Off

  Vendor ID: 0x05AC

  Product ID: 0x007B

  Bluetooth Core Spec: 5.0 (0x9)

  HCI Revision: 0x1141

  LMP Version: 5.0 (0x9)

  LMP Subversion: 0x2065

  Device Type (Major): Computer

  Device Type (Complete): Mac Desktop

  Composite Class Of Device: 0x380104

  Device Class (Major): 0x01

  Device Class (Minor): 0x01

  Service Class: 0x1C0

  Auto Seek Keyboard: On

So, I think we all agree that Apple's response to this issue has been appalling and that they continue to bury their head in the sand about this being a problem.

However, whilst we wait patiently for Apple to make some sort of announcement, can I ask a few questions about the potential Asus USB-BT400 dongle workaround solution (I have a Mac mini, Magic Mouse 2 and Keyboard and original Magic Trackpad - like others, the dropout on the Mouse and Keyboard is a lot worse than the Trackpad):

1. Does the Asus dongle workaround actually work?
2. Is the Bluetooth functionality the same as with the in-built Mac Bluetooth receiver (when it works!)?
3. As I have already used my USB-A sockets, would the performance of the dongle be adversely affected in any way by using a 4-Port 2.0 USB Hub?

Thanks in advance for your thoughts on this.