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Alvflo Author

Level 1

34 points

iPhone 12 Pro Max Camera Freezing/Black

Hello all. My iPhone 12 Pro Max’s camera freezes. For example I point it to the tv then after a few it just freezes. Like the image is frozen. So I swipe up to exit the camera app & then force close it. And I go back then it’s just black. I can still click on stuff but can’t take pics or videos. However if I scroll through Panorama, Slow Mo & Time Lapse I do see images & selfie cam works ok.

I have contacted Apple Chat & they ran a diagnostic & told me the hardware on my phone is good on their end. I’m on iOS 14.2.1 so my software is up to date. I’ve soft reset the phone multiple times. I even did an iTunes restore using a PC which was recommended by a local Apple Store but no dice. Is anyone else experiencing this issue? What’s the fix??

iPhone 12 Pro Max, iOS 14

Posted on Nov 23, 2020 7:07 PM

Similar questions

92 replies

Feb 1, 2021 1:37 PM in response to Alvflo

Hello

I am experiencing a freez when zooming in and then out at a video I have taken

I have 12 pro max too!

Does it happens to you ?

Suzdog

Level 1

4 points

Feb 13, 2021 10:12 AM in response to Alvflo

My phone is a 12mini and it's doing the same thing.

abdo70

Level 1

8 points

Feb 14, 2021 11:27 AM in response to Alvflo

my iphone 12 doing the same and after restarting everything works fine and after days it crashes again.. i bought the phone since 10 days .. anyone know this software or hardware or any fix !!!?

abdo70

Level 1

8 points

Feb 14, 2021 2:14 PM in response to neodragon

so this software or hardware the camera work fine in any other application but apple app crashes

abdo70

Level 1

8 points

Feb 14, 2021 2:15 PM in response to mrapplesee_d

so please update with the new phone if you found any similar issues like this

esanoche

Level 1

8 points

Feb 16, 2021 2:07 PM in response to cubanovsky

Not my problem either. I have the camera problem and I have not changed my wallpaper in 3 years.

irobbig

Level 1

4 points

Feb 17, 2021 11:18 AM in response to Alvflo

SO what is Apple doing about this?

Feb 18, 2021 10:50 PM in response to Alvflo

I have the same issue with my 12 Pro Max, I recently bought it, just one moth using it and The camara stated freezing, the iOS is 14.4

Paul_AAD

Level 1

4 points

Mar 5, 2021 8:20 AM in response to Alvflo

Any fix on this? My phone is new. Had it for about 2 weeks only but already experiencing this problem.

SNAKEIM

Level 1

4 points

Mar 14, 2021 10:49 PM in response to Alvflo

I have an IPhone 12 mini and experience the same issues, so it's seems to be across the board.

Mar 23, 2021 3:46 AM in response to Alvflo

Yes having the same problem. Im going to call Apple today.

Stav1234

Level 1

4 points

Apr 5, 2021 7:56 PM in response to Alvflo

I have experienced the same

Apr 8, 2021 7:14 PM in response to Alvflo

Same issue with camera

nozzavtr

Level 1

14 points

Apr 10, 2021 4:30 AM in response to Censoredbybigtech

I'm having a similar issue with a 12 Pro, it seems to occasionally freeze/black screen when trying to take a picture, so frustrating.

Apr 11, 2021 4:42 PM in response to nozzavtr

Yes it is and apple store has no solution and just ignores the issue. This was my first and last iPhone junk I will be going back to android as soon as I can!

iPhone 12 Pro Max Camera Freezing/Black