Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AlexHaskins Author

Level 1

4 points

Phone working but unable to press any apps or restart phone

So my phone is acting very strange. I answered a FaceTime call from a friend and the screen turned completely blurry. I was unable to hang up or press any buttons. Of course with the new update you can have part of the FaceTime in a corner as you go to your home screen. Even then.... I couldn't do hang up or do anything. I now can't press any apps or even restart my phone. Siri says that she can't process the request when I ask her to go to an app or restart my phone. What can I do??

iPhone 11 Pro, iOS 14

Posted on Nov 23, 2020 8:07 PM

Best reply

ingridcorina

Level 1

35 points

Posted on Nov 23, 2020 8:19 PM

Press and then release 'volume up' button
Press and then release 'volume down' button
Press and hold side button (sleep/wake button on right side of phone) and keep holding until the apple symbol comes up on screen. Then you can release it and hopefully it will be normal again!

View in context

Phone working but unable to press any apps or restart phone

Similar questions