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Apple Watch 5 - can’t get ECG app to start meausurement

Hi

iPhone XR + Watch 5 - The ECG app is present and starts up showing the pulse heart - but when I put my finger on the crown it doesn't start count down - anyone experienced this before and knows the solution?


I've already tried deleting the App on the watch and installed it again - still no measurement

Apple Watch Series 5, watchOS 7

Posted on Nov 23, 2020 10:27 PM

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Question marked as Top-ranking reply

Posted on Nov 23, 2020 11:20 PM

Did you set up the ECG app, using the Health app, as explained in this article?

Record an electrocardiogram with the ECG app on Apple Watch - Apple Support

Taking an ECG with the ECG app on Apple Watch Series 4, Series 5, or Series 6 - Apple Support

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Apple Watch 5 - can’t get ECG app to start meausurement

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