Iphone 12 Pro Max Ultra Wide angle lens issues

Badluckboy wrote:

Listen mate, I know all about photography as I do it for a living so don't chat to me about apertures, sensors and ISOs. The conditions for the test were not dark at all, but a significant amount of noise still appeared. This is neither pro or magic and it needs to be sorted out.

Oh good, then you know when there is limited light available for a digital camera at a limited aperture you get noise since you see it every day; your definition of "dark" has nothing to do with what the camera/sensor sees as "dark."

If you think the behavior is abnormal, feel free to let Apple know of your concern:

Feedback - iPhone - Apple

All of us here are just other Apple users, and Apple does not read these forums except to check for violations of the Terms of Use.

Same exact issue here, wide modes using the same lights in my studio which are adequate for all other iPhone and settings produce noisy, grainy and unusable results on the iPhone 12 Pro Max. No problems natural sunlight but everything below that level is pretty bad, this is not an actual low light situation, it is a weakness of the product. Feedback left in the form linked in the comments here

I have the exact same issue on 12 pro, i first noticed the poor brightness of video using ultra wide lens, while in the exact same lighting conditions the wide lens video is marvelous.

I also noticed the noisy output in ultra wide in almost before sunset.. So actually there is a decent amount of light out there.

I contacted apple support chat and no feedback other than a reset to factory settings.

I don't think it's a hardware issue, but apple to confirm.

Me and my girlfriend are having the exact same problem when taking videos! With pictures it’s not as blurry because there is more post-processing going on. This is not “Pro” at all!

Not getting smart, but as a professional photographer you know what you consider to be well lit has little to nothing to do with what a camera's sensor and lens see as "well lit."

You just described exactly why; f/2.2 is a larger aperture than f/2.4, and thus the telephoto lens has a larger aperture than the wide angle lens and lets in more light.

I couldn't tell you that; it may just be it happens to be where the light threshold for the sensor lies.

So do you usually leave the lights in your studio untouched when moving from an f/1.6 lens to an f/2.4 using the same shutter speed?

No

And is f/2.2 more sensitive to light than f/2.4?

Why yes, it is.

Couple with a digital sensor and the light sensitivity threshold of the sensor may lie right there.

I think this is the nature of the lenses and sensors. It simply needs full light, ie outdoor sunlight to function properly